Customer Service Care

Location:

Washington Commons, IL, 60563

Salary:

48000

Posted:

August 29, 2022

Contact this candidate

Resume:

CORINNE PREIS

*** ******* ***** **********,** *0563 C: 773-***-**** ************@*****.***

SUMMARY

I have a passion for helping others and am comfortable engaging with all people. Most recently, I was able to leverage my varied skill set as a Customer Service Supervisor at Whole Foods Market. I work to establish and grow a positive environment of outstanding teamwork, mutual respect, and exceptional morale-in a manner that sustains a high-performance team and minimize turnover. I love being able to go to work knowing each day is going to bring something different and truly delight in solving customer issues. I pride myself on being dependable, responsible and honest. I have a proven track record of attention to the details and professionalism and would love to bring my excellent problem solving skills and customer care experience to Blistex Inc customers.

SKILLS

●Innovative thinker

●Exceptional written and verbal communicator

●Approachable

●Flexible schedule

●Organized

●Efficient and accurate

●Advanced complex problem solving skills

●Superb attention to detail

●Effectively work with parents

●Excellent reading comprehension

●Positive atmosphere promotion

●Creative lesson planning to incorporate many aspects-art, science,writing, theater

●Drive dynamic, active engagement from a diverse student body, at all levels

●Enthusiastic sharing of knowledge and teaching

●Digital graphics

●Logo creation

●Website design

●Photography background

●Quick learner

●Resourceful researcher

EXPERIENCE

04/2018 to Current

Customer Service Supervisor -Whole Foods Market

Park Ridge, IL

I work closely with Store Support Team Leader and Associate Team Leaders to ensure smooth operation of the Store Support Team by assisting with scheduling and supervision of Store Support Team Members . Responsible for awareness of customer flows and needs and direct Team Members as necessary; responding promptly to customer needs and questions and resolving difficult customer situations.

Assists in training of new Team Members, utilizing learning checklists and training materials.

Ensures all necessary breaks are given.

Communicates team concerns to the Team Leader and Associate Team Leader.

Communicates attendance issues or concerns to Team Leader and Store Leadership.

Provides thorough and thoughtful performance evaluations.

Sets and achieve the highest standards of retail execution.

Keeps all cases and shelves clean, well-stocked and properly rotated.

04/2015 to 6/2022

Volunteer Caretaker/Instructor- The Oriole Park School Teaching Farm

Oriole Park Elementary School Chicago, IL

The Oriole Park School Teaching Garden was established at the Pk-8 elementary school, through a grant from the American Heart Association.It serves as a first hand experience for students to engage in the food growing/sustainable gardening process, but also to enrich and broaden science and art curriculum in Oriole Park School.

Planned and executed the initial construction and installation of garden beds.

Fertilized, cultivated and weeded soil.

Swapped out plant containers and flowerbeds each spring, summer and fall.

Facilitated, with class room teachers, interactive educational opportunities for students to study seed starting, plant biology and life cycle and sustainable practices.

06/2005 to Current

Fine Artist

Chicago, IL

Incorporated fine oils and acrylics to create custom paintings and murals.

Created a series of rough sketches for review, revision and approval.

03/2017 to 09/2017

Nonprofit Program Developer and Instructor

KidsCreative Chicago, IL

As Program Developer, I promoted a whole child learning experience by encouraging each child's unique perspective and active involvement in their own creative process. Through a partnership with the Norwood Park Historical Society, developed and executed a curriculum to actively engage kids in learning, through their own creative process. This incorporated exposure/presentation of global concept, in depth discussion, and involvement in multiple art disciplines.

Used skill in Adobe Creative Cloud to create images and layouts.

Created graphic materials for the company website.

Designed unique print materials, including advertisements, brochures and logo designs.

Recommended techniques, methods and media best suited to produce desired visual effects.

Determined styles, size and arrangement of illustrations and graphics.

Produced videos for social media, advertising and informational purposes.

Designed web pages, graphic elements and infographics for email newsletters.

Created the look and feel of the organization's online presence in social media forums.

02/2005 to 11/2015

Children's Apparel Designer/Sewer

Constructed and styled garments by hand and using sewing machines.

Traced paper outlines onto cardboard patterns and cut them to make templates.

Adjusted patterns to fit client requirements.

Performed repairs to garment

Conducted fittings with models and customers and pinned garments for planned alterations.

02/2005 to 05/2005

Financial Aid Advisor

The Illinois Institute of Art - Chicago Chicago, IL

Communicated effectively with students and their families from diverse backgrounds, to develop and present financial aid packages.

Maintained regularly-scheduled office hours to advise and assist students.

Maintained thorough records of student attendance and grades.

Communicated with the registrar's office to review and process requests for requirements waivers.

Coordinated with underwriters, lenders, loan managers and teams to manage student aid packages.

Organized recruitment and admission events for prospective students and their families, every 30 days.

06/2001 to 02/2005

Senior Financial Aid Coordinator

Full Sail University Winter Park, FL

Developed personalized Financial Aid packages for incoming students (every 30 days).

Maintained regularly-scheduled office hours to advise and assist students.

Communicated effectively with students and their families from diverse backgrounds.

Maintained Federal Student Aid compliance for incoming students, as well as the payout of aid and allocation of funds for the first 30 days of a student's college courses.

Led new employee training and developed a working manual for the position of Financial Aid Advisor.

EDUCATION AND TRAINING

1995

High School Diploma

Barrington High School Barrington, IL, United States

1999

Bachelor of Arts: Fine Art Photography

Columbia College Chicago Chicago, IL, United States

REFERENCES

Christa Jachino

Education Operations Payroll Manager-Education Operations

Full Sail University