Customer Service Data Entry
Resume:
Audia McInnis
sociology/social-work
Jackson, MS
*******@*****.***
Work Experience
Nursing Coordinator
Baptist Hospital - Jackson, MS
October 2019 to Present
The Nursing Coordinator has multiple jobs including filing & inputting patient information, making patient charts, making patient doctors appts after discharge, discharging patients from the data base once they are eligible to leave the hospital, answer incoming calls, pass messages from doctors to nurses & vice versa, maintain the unit with office work & office duties, & making dietary choices for the nutrition of patients staying on the unit.
Associate Manager
Life Storage LP - Jackson, MS
November 2016 to Present
Associate Manager for Life Storage LP. I maintain a storage facility by supervising and managing tenants and their units as they rent storage units with the company, keep and maintain property, and it's finances. assistant manager
jackson tax preparation - Jackson, MS
December 2011 to May 2015
Assist clients, data entry, set appts, and prepare personal and business taxes. Care Assistant
Lynn's Adults Daycare - Jackson, MS
December 2008 to November 2011
Patient Care Assistant at Lynn's Day Care. Cook, clean, feed, read, and teach disabled adults. Making them feel normal and loved
Education
BA in Fine Arts Degree in Sociology in sociology/social work jackson state university - Jackson, MS
May 2013 to December 2015
AA fine arts degree in sociology/social-work
hinds comunity college - Jackson, MS
2010 to 2013
Skills
• Microsoft Word
• Organizational Skills
• training
• Coaching
• Marketing
• Hair Styling
• Case Management
Certifications and Licenses
Ms Braiding License
August 2014 to Present
Ms Braiding Technician licensed by the MS State Board of Health in Braiding. I provide healthy, natural protective styles for all types Of hair. I specialize in braiding, and any hairstyle that deals with braiding the hair
Assessments
Supervisory skills: Motivating & assessing employees — Completed August 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Completed
Customer service — Familiar
July 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Basic computer skills — Completed
April 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Completed
Hydraulic systems specialist — Completed
May 2019
Measures a candidate's ability to apply mechanical reasoning when repairing malfunctioning hydraulic, pneumatic, and electrical systems.
Full results: Completed
Retail customer service — Familiar
July 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Familiar
Work style: Reliability — Highly Proficient
June 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Sales skills — Proficient
August 2019
Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.
Full results: Proficient
Real estate — Completed
September 2019
Matching listings with specifications
Full results: Completed
Basic maintenance and repair — Familiar
July 2019
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.
Full results: Familiar
Attention to detail — Familiar
September 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Customer focus & orientation — Proficient
July 2019
Responding to customer situations with sensitivity. Full results: Proficient
Basic spreadsheets with Microsoft Excel — Completed May 2019
Measures a candidate's knowledge of basic Microsoft Excel techniques, including sorting, formatting, and filtering of columns or rows.
Full results: Completed
Elementary school classroom management — Familiar
August 2019
Promoting learning in an elementary school environment by maintaining classroom order. Full results: Familiar
Electronic health records: Best practices — Completed July 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed
Accounting skills: Bookkeeping — Completed
April 2019
Calculating and determining the accuracy of financial data. Full results: Completed
Verbal communication — Proficient
September 2019
Speaking clearly, correctly, and concisely
Full results: Proficient
Administrative assistant/receptionist — Familiar
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Written communication — Proficient
July 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient
Early childhood development — Completed
July 2019
Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.
Full results: Completed
Work style: Conscientiousness — Proficient
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Proficient
Scheduling — Completed
July 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
Workplace safety — Familiar
August 2019
Following best practices to avoid accidents and injuries. Full results: Familiar
Problem solving — Completed
August 2019
Analyzing relevant information when solving problems. Full results: Completed
Numerical reasoning skills — Completed
July 2019
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.
Full results: Completed
Filing & organization — Completed
August 2019
Arranging and managing information or materials using a set of rules. Full results: Completed
Call center customer service — Completed
February 2021
Applying customer service skills in a call center setting Full results: Completed
Spreadsheets with Microsoft Excel — Completed
February 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate