ROGER PARKS
**** ***** ******, **** *****, CA ***10 562-***-**** *******@***.***
SUMMARY
Friendly, service-focused professional with a strong commitment to serving the needs of customers. Quick and enthusiastic learner with excellent people skills who works well both independently and in a team environment. Main priority is to maximize customer satisfaction by ensuring quality of service. HIGHLIGHTS OF QUALIFICATIONS
Exceptional communication, listening and people skills in oral, written and presentation forms
Adept in establishing and maintaining cooperative working relationships with coworkers, supervisors and customers
Extensive safety training, knowledge and practice with OSHA 10, CPR and First Aid certifications
Clean DMV record with safe driving skills and valid TWIC card
Proficient in Microsoft Word, Excel, data entry and Internet research
Customer service, problem-solving and decision making expertise
Self-directed with excellent organizational, time management and multi-tasking abilities
Energetic team builder with strong leadership and training experience
Recipient of awards recognizing employee excellence and longevity
Enthusiastic, hard-working, loyal, punctual and trustworthy professional WORK EXPERIENCE
Private party, Long Beach, CA 2018 - 2020
Home Health Care Provider
Assisted patient with daily routines, personal hygiene and independent living skills
Planned and prepared meals, assisted with housekeeping and provided companionship
Provided scheduling and transportation for doctor’s appointment, monitored medications Westcon Bilfinger, Bismarck, ND 2009 - 2018
NCCER Journeyman Boilermaker
Duties included mounting hangers and brackets to support pipes, changing valves, flanges and gaskets, and installing couplings and other fittings needed
Performed demolition and installation of new piping per specifications
Examined boilers, pressure vessels tanks and vats to locate defects and leaks Penhall Company, Las Vegas, NV 2000 - 2009
General Laborer/Union 872
Assisted plumbers and pipefitters with installation and demolition of pipes
Core drilled holes in walls, mounted brackets and hangers to support pipes
Performed beveling, grinding, bolt up, jackhammer and chipping concrete as necessary to assist Pipefitters with layout and fabrication
Prestige Maintenance, Long Beach, CA 1987 - 2000
Maintenance Worker
Responsible for mopping, stripping and buffing floors, cleaning carpet, washing walls and windows
Emptied trash, dusted and maintained buildings and grounds for contracted customers EDUCATION
Long Beach City College, Long Beach, CA
College Credits in Business Administration
Long Beach Polytechnic High School, Long Beach, CA High School Diploma