Customer Service Specialist
Resume:
Moses Lake, WA. *****
509-***-**** *************@*****.***
MARTHA GOODWIN
CUSTOMER SERVICE SPECIALIST FOR OVER 32 YEARS.
My positions included shift lead, cashier, stocker, and service desk experience. Hard worker with a positive personality, an excellent attendance record and ability to multi- task with ease. Human resources for Safeway, trained and hired everyone until 2010. Bilingual, taught safety and policies of Safeway. Filled in for sick employees. Translated Spanish to English in every department.
Volunteered with Campfire group for 8 years, organized teams for the Relay for Life. Organized holiday functions for employees and families.
SKILLS
COMPUTER SKILLS: PROFICIENT IN MICRSOFT WORD, PUBLISHER, EXCEL, OUTLOOK AND POWERPOINT.
CUSTOMER SERVICE SKILLS: STRONG COMMUNICATION SKILLS, CONFLICT RESOLUTION, COURTEOUS, AND COMMITMENT TO QUALITY SERVICE.
INVENTORY: 25 YEARS OF ORDERING AND INVENTORY CONTROL.
WORK HISTORY
CASHIER, WAL-MART, MOSES LAKE, WA
2015-Present
FRONT-END MANGER, SAFERWAY INC., MOSES LAKE, WA
1987-2010
BUSINESS OWNER, GOODWIN’S DIET SHOP, MOSES LAKE, WA
1997-2000
EDUCATION
QUINCY HIGH SCHOOL, QUINCY, WA 1971-1975
WASHINGTON STATE UNIVERSITY, PULLMAN, WA 1976
REFERENCES
ERNIE LANG
Business Owner
ARNOLD ESCAMILLA
Supervisor
CHRISTINA SERRANO
coworker
DIANA GONZALES
COWORKER
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