**** **. * *.*.

Moses Lake, WA. *****

509-***-**** adscha@r.postjobfree.com

MARTHA GOODWIN

CUSTOMER SERVICE SPECIALIST FOR OVER 32 YEARS.

My positions included shift lead, cashier, stocker, and service desk experience. Hard worker with a positive personality, an excellent attendance record and ability to multi- task with ease. Human resources for Safeway, trained and hired everyone until 2010. Bilingual, taught safety and policies of Safeway. Filled in for sick employees. Translated Spanish to English in every department.

Volunteered with Campfire group for 8 years, organized teams for the Relay for Life. Organized holiday functions for employees and families.

SKILLS

COMPUTER SKILLS: PROFICIENT IN MICRSOFT WORD, PUBLISHER, EXCEL, OUTLOOK AND POWERPOINT.

CUSTOMER SERVICE SKILLS: STRONG COMMUNICATION SKILLS, CONFLICT RESOLUTION, COURTEOUS, AND COMMITMENT TO QUALITY SERVICE.

INVENTORY: 25 YEARS OF ORDERING AND INVENTORY CONTROL.

WORK HISTORY

CASHIER, WAL-MART, MOSES LAKE, WA

2015-Present

FRONT-END MANGER, SAFERWAY INC., MOSES LAKE, WA

1987-2010

BUSINESS OWNER, GOODWIN’S DIET SHOP, MOSES LAKE, WA

1997-2000

EDUCATION

QUINCY HIGH SCHOOL, QUINCY, WA 1971-1975

WASHINGTON STATE UNIVERSITY, PULLMAN, WA 1976

REFERENCES

ERNIE LANG

Business Owner

509-***-****

ARNOLD ESCAMILLA

Supervisor

509-***-****

CHRISTINA SERRANO

coworker

509-***-****

DIANA GONZALES

COWORKER

509-***-****

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