Office receptionist
Resume:
Karina Hernandez
Hidden Valley Lake, CA 95467
******************@*****.***
SKILLS
Experienced Bilingual (English and Spanish) medical scheduler/receptionist in a primary care setting. Efficient worker who demonstrates excellent customer service and prioritization skills.
EXPERIENCE
Alliance Medical Center, Healdsburg - Medical Receptionist/Scheduler January 2017 - March 2019
● Facility had an average of 80 calls per day, helping address customer inquiries and route calls if needed.
● Maintain patient confidentiality
● Perform scheduling and registration on the phone and in person.
● EPIC knowledge
Burger King, Santa Rosa - Assistant Manager
September 2014 - January 2017
● Review work procedures and operational problems to determine ways to improve service, safety, and performance.
● Cash deposits
● Product inventory.
Aeropostale, Santa Rosa - Cashier
July 2012 - June 2014
● Greet Customers entering the store.
● Stock merchandise.
● Process merchandise returns or exchanges.
EDUCATION
Empire College, Santa Rosa - CPT
June2016
Maria Carrillo High School, Santa Rosa - Diploma
June2015
Professional Reference
Carina Campa (Medical Records/Referral coordinator)
Deyanira Moreno (Certified Medical Assistant)
Maria Isabel Reyes (Medical Records)
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