Data Entry Customer Service
Resume:
AUNA
LOCKHART
CONTACT
********.****@*****.***
EDUCATION
EDMOND MEMORIAL HIGH
SCHOOL
Edmond, OK
2016
SKILLS
Proficient in MS Word and Excel
Written & Verbal Communication
Time Management
Collaborative
Adapative
REFERENCES
Provided upon request.
SUMMARY
Proactive with 4+ years of customer service in clients’
conflict resolution with a strong emphasis of financial
transactions and budget management.
WORK EXPERIENCE
CASH EXPRESS SOUTH
Manager
2021 - Current
« Manage 300 + inbound and outbound call for loan
applications and account assistance
« Provide client based resolutions
« Maintaining daily, weekly, & monthly quotas for
profitability
« Maintain a minimum of 2% profit of ledger gain
CASH EXPRESS NORTHWEST
Manager
2020 - 2021
« Create advertising campaigns engaging team with clients
« Billing, bank deposits, & scheduling
« Assist team members with clients via telephone, face to
face, & e-mail
e Data entry of sensitive information
QUICK LOANS
Assistant Manager
2019 - 2020
¢ Train team members in client rapport
¢ Thorough and understanding customer service
¢ Disclosing of loan terms
e Process cash, ACH, checks, & money orders
Contact this candidate