Front Desk Data Entry, insurance, patient navigator

NECHA FREEMAN

Como, MS *****

**.*******@*****.***

+1-901-***-****

Work Experience

Precertification Specialist

VASCULAR VEIN INSTITUTE - Germantown, TN

August 2021 to Present

VERIFY PATIENT INSURANCE BENEFITS AND INSURE ALL POLICY INFORMATION AND DEMOGRAPHICS HAVE BEEN DOCUMENTED CORRECTLY IN THE PATIENT’S CHART OBTAIN PRECERTIFICATION FOR SPECIFIC SURGICAL PROCEDURES FROM PATIENT’S INSURANCE COORDINATE AN APPROVED SCHEDULE WITH THE SURGERY SCHEDULER KEEP SHARED EXCEL SPREADSHEET UPDATED WITH AUTHORIZATION STATUS AND INFORMATION TO INSURE ALL CASES ARE CURRENT AND READY TO PROCEED

UPDATE PATIENT CHARTS WITH SCANNED DOCUMENTS WITH AND AUTHORIZATION INFORMATION SCHEDULE APPEALS AND PEER TO PEER APPOINTMENTS FOR DENIED CASES TO INSURE THE BEST DETERMINATION OF BENEFITS FOR OUR PATIENTS

Bariatric Coordinator

GENERAL SURGERY OF SOUTHAVEN/BMH - Southaven, MS

August 2016 to August 2021

NAVIGATE PATIENTS THROUGH THE BARIATRIC PROGRAM

VERIFY INSURANCE BENEFITS FOR ELIGIBILITY

COUNCIL THE PATIENT REGARDING THE HEALTH DETAILS AND RESPONSIBILITIES TO BE SUCCESSFUL WITH BARIATRIC SURGERY

AUTHORIZE THE PATIENT FOR SURGERY WITH THEIR INDIVIDUAL INSURANCE PLAN USING EPIC; REGISTER THE PATIENTS, SCHEDULE ALL APPOINTMENTS, TESTING AND SURGERIES, DOCUMENT PATIENT CHARTS

COLLECTIONS; POST ALL ACCOUNTS RECEIVABLE TO PATIENTS ACCOUNTS PROFESSIONAL INTERACTION WITH THE PATIENT TO HELP MAINTAIN A LEVEL OF UNDERSTANDING OF THEIR BENEFITS AND BALANCES DUE

Lead Front Desk Coordinator

MEMPHIS NEUROLOGY - Memphis, TN

June 2015 to August 2016

FRONT DESK COORDINATOR

CHECK PATIENTS IN AND OUT

KEEP A DAILY FINANCIAL LOG FOR ACCOUNTS RECEIVABLE VERIFY INSURANCE BENEFITS/PRE CERT ALL PROCEDURES

SCHEDULE ALL APPOINTMENTS AND TESTS

UPDATE PATIENT CHARTS

Education

High school diploma

Horn Lake High School - Horn Lake, MS

August 1981 to May 1984

Skills

• Insurance Verification

• Medical Office Experience

• Medical Scheduling

• Accounts Receivable

• Triage

• EMR Systems

• Medical Records

• Medical Terminology

• ICD-10

• Medical Receptionist

• Patient Care

• Data Entry

• HIPAA

• ICD-9

• Epic

• Office Management

• Phone Etiquette

• Order Entry

• Financial Report Writing

• Medical Coding

• Transcription

• Typing

• Computer literacy

• Computer skills

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