Front Desk Customer Service
Resume:
Brooklyn J. McMyler
Vandalia, OH. 45377
************@*******.***
EDUCATION
Sinclair Community College January 2019- 2021
Work towards RN
CNA certified/STNA coursework
Edison Community College August 2013-February 2014 Troy, OH. Work towards RN
Wittenberg University August 2009- May 2013 Springfield, OH. WORK HISTORY
Home Care Assistance of Dayton
June 2021-Current
May 2016-December 2016
Caregiver Centerville, OH.
• Assisted with medication management.
• Assisted clients with bathing, dressing and grooming.
• Transported clients to appointments.
• Provided status reports to family and documenting 24/7 care. Anderson’s Senior Care Angels January 2019- June 2021 Home Caregiver Dayton, OH.
• Enhanced long-term care by helping develop and execute care plans.
• Improved wellbeing of patients by assisting with daily needs and personal hygiene.
• Offered care and companionship to homebound clients with varying mental and physical capacities.
Starbucks May 2020- Current
Barista Englewood,OH.
• Preparing customer beverages.
• Cleaning and stocking the store.
• Providing excellent customer service.
• Utilizing a cash register and accepting customer payments. Hearth and Home July 2015- November 2015
Second Shift Supervisor Vandalia, OH.
• Assisting patients with bathing, using the toilet, dressing and grooming.
• Supported patients with Alzheimer’s and dementia care.
• Supervised a team of caregivers.
• Assisted with ambulation and transferring of patients.
• Responsible for patient room checks.
• Front desk duties and answering phone calls
RELEVANT SKILLS
• CPR Certified (not current)
• CNA trained
• Excellent time management skills
• Patience, understanding and compassion with clients, patients and family members
• Organizational skills
• Building supportive client rapport
• Ability to communicate well with clients, patients, nurses and supervisors. REFERENCES:
1) Bonnie Wallace
Relationship: Family Friend
2) Brittany Ritchie
Relationship: Manager at Starbucks
3) Katy Tracy
Relationship: Client family member/employer
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