Computer Specialist Data Entry

Tidwell Candy

Valley, AL *****

205-***-**** - ************@*****.***

Professional Summary

Point of Care Coordinator with 17 years of laboratory experience with vast knowledge of Hermatology. The role of a care coordinator organised, good at building relationships, caring and compassionate and have strong communication skills. A big part of this role is providing extra support to colleagues and customer.

Skills

•Technical Analysis

•Equipment testing and calibration

•Virus and malware prevention

•Help desk support

•Operating system testing

•Specimen collection

•Lab test analysis

•Working on Python Cerftcation

Work History

02/2021 to Current

Point of Care Cooridnatior

Wellstar Hospital – Lagrange, GA

Perform analytical and data entry task

Answer patient calls, emails and questions, including finding insurance estimates

Confidentially manage patient accounts

Ensure compliance with professional standards & regulatory requirements

Work as a team player to ensure each patient receives the best service possible

Instruments - I-Stats, Accu-Chek, Avox, ACT, RALS, ACLTOP350

Wellstar Hospital – Lagrange, GA

Technical Supervisor

Calibrated, maintained and operated equipment for maximum performance.

Formulated plans for improving procedures, training and processes.

Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.

Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.

Instruments – Sysmex-XN, Stago, Iris. Remisol, Sofia, Excyte-M and Abbott ID NOW.

08/2020 to 11/2020

Assurance Scienttific- Birmingham, AL

Quality Assurance analyst

•Preparing and implementing quality assurance policies and procedures.

•Performing routine inspections and quality tests.

•Identifying and resolving workflow and production issues.

•Ensuring that standards and safety regulations are observed.

•Harvest Orchard, Lab Information Systems.

03/2008 to 08/2020

Children's Hospital - Birmingham, AL

Computer Specialist/ Medical Technologist

•Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

•Linked computers to network and peripheral equipment, including printers and scanners.

•Alleviated hardware and software issues affecting computers and language labs, resulting in improved relationships with training departments and schools.

•Explained technical information in clear terms to non-technical individuals to promote better understanding.

•Instruments- Sysmex-XE, Stago, Iris, Clinitek and Sebia.

06/2006 to 02/2008

Bayfront Medical - St. Petersburg

Medical Lab Technician

•Routine Microbiology, Virology, Serology, and PCR testing.

•Worked with Cerner.

•Instruments- GeneXpert System

Education

06/2019

Master of Science: Health Informatics

Walden University - Minneapolis, MN

GPA: 3.0

12/2013

Bachelor of Science: Science, Technology, And Society

University of St. Frances - Juliet,IL

Accomplishments

•Knowledge of SQL.

•Healthcare Information Technology Business and Finance.

•Information System Management.

•Data analytics.

Certifications

•AMT - Medical Technologist

Contact this candidate