Sales Associate Customer Service

Eva Hoffmann

***** ********* ** ****** *******, LA 70726 225-***-**** ***.**************@*****.***

Education

BACHELOR OF ARTS AND HUMANITIES DECEMBER 2019 SOUTHEASTERN LOUISIANA UNIVERSITY

Major: English Literature and Languages

Minor: Publishing and Creative Writing

Skills & Abilities

SALES

Sales Associate- Hot Topic, Inc

oOctober 2021-January 2022

oProvide knowledgeable customer service, maintain a clean and organized store, and provide each customer with an excellent shopping experience

Tarot Reader—Spellbound LLC

oMarch 2021-October 2021

oProviding personal, one-on-one advice through the use of tarot cards and other divination tools Mondays and Fridays at Spellbound LLC

American Eagle

oMarch-August 2018

oProvide knowledgeable customer service, maintain a clean and organized store, and provide each customer with an excellent shopping experience

COMMUNICATION AND CUSTOMER SERVICE

H&R Block- Client Services Coordinator (Front-Desk Receptionist)

oJanuary 2022-March 2022

oCommunicate directly with tax professionals and clients via phone, email, and in-person

KSLU90.9 FM- Radio Host/DJ

oFebruary 2020-January 2021

oRadio playback, song requests, music knowledge and local/upcoming concert information

LEADERSHIP

National Society of Leadership and Success- Sigma Alpha Pi Chapter

oVice President: August 2018-May 2019

oSecretary: January 2018-August 2018

Experience

CLIENT SERVICES COORDINATOR/FRONT-DESK RECEPTIONIST H&R BLOCK JANUARY 2022-PRESENT

·Maintain safe and secure office flow by assisting tax professionals with scheduling appointments, taking client calls and transferring calls when possible, and securely filing documents

SALES ASSOCIATE HOT TOPIC, INC OCTOBER 2021-JANUARY 2022, MARCH-MAY 2022

·Provide excellent shopping experience for all customers by helping to maintain a clean and organized store, being knowledgeable about product, and engaging with customers to help them find the products they are looking for

PSYCHIC ADVISOR/IN-HOUSE TAROT READER SPELLBOUND LLC MARCH-OCTOBER2021

·Providing divine insights via tarot and oracle cards through in-person appointments

PSYCHIC ADVISOR KEEN.COM JANUARY 2019-PRESENT

·Provide divine insights via tarot and oracle cards through virtual chat format and through phone

RADIO HOST KSLU FEBRUARY2020-JANUARY 2021

·Provide an engaging listening experience for SELU students and off-campus listeners through expressing Music background knowledge, Promoting local Events, Cueing and Creating Playlists

SALES ASSOCIATE AMERICAN EAGLE MARCH-AUGUST 2018

· Provide excellent shopping experience for all customers by helping to maintain a clean and organized store, being knowledgeable about product, and engaging with customers to help them find the products they are looking for

References

Deborah Wickham- Previous General Manager, KSLU 985-***-****

Tara Schoinas- Owner, Spellbound LLC 225-***-****

Sunny Bumpus- Manager, H&R Block 504-***-****

Brenda Merchant- Tax Professional, H&R Block 225-***-****

Lydia LaGrange- General Manager, Hot Topic, 985-***-****

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