Youth Worker Shift Supervisor

Michelle Brooks

******************@*****.*** * Brockton, MA 02124* 617-***-****

PROFESSIONAL EXPERIENCE

Boston Centers for Youth and Families

Anthony D. Perkins Community Center April 2009-Present Youth Worker

●Plan instructional materials for programming

●Ensure daily activities are prepared and implemented

●Hire and supervise the youth that work throughout the building

●Handle teen employee’s payroll

●Write grants for funding for programming

●Facilitate orientations and training's for youth

●Manage and operate teen programming that highlights areas within their youth development

●Document incidents/concerns that arise with teen employees

●Develop and execute recreational and educational programming

●Supervise youth on field trips

●Network with various partners within community centers and outside organizations

●Outreach with flyers, social media and other sources to provide youth with center information

●Participate in meetings and training's that enhance my expertise on youth development and professional growth

●Complete monthly reports on advantages and disadvantages with the youth

●Attend and participate in staff meetings

●Assist with answering clients’ questions or concerns and directing them within the building

●Assist with clerical work that pertains to the center Northeast Security Boston, MA

Shift Supervisor March 2017-Present

● Maintain a safe and secure location

● Supervise security officers on site during shift

● Complete interior and exterior tours of the premises

● Make sure building is locked and secure

● Monitor cameras throughout the shift

● Report any major issues that may arise

● Complete shift report throughout the shift

● Problem solve any issues or concerns that may arise NFI Massachusetts Newton, MA

North Crossing/Residential Program September 2006-May 2009 Direct Care Counselor

●Provided a safe environment for DSS and DMH clients.

●Performed physical interventions using TCI in the event of a youth crisis.

●Facilitated youth improvement in the areas of personal responsibility, social skills, community living skills and behavior.

●Assisted in developing treatment and service plans.

●Interacted regularly with advocatees and helped establish personal goals.

●Prepared summaries of interactions and objective behavioral observations of youth at end of shift.

●Provided monthly progress reviews and narratives based on client’s treatment goals.

●Attended and participate in weekly staff meetings.

●Held youth accountable to program policy and expectations. North Carolina Department of Corrections February 2006-May 2006 Division of Community Correction-Probation and Parole Intern

●Observed the judicial process

●Reviewed court dockets

●Assisted in the interview process of clients

Trial Court Administration Charlotte, NC

Jury Administration-Intern October 2005-March 2006

●Assisted in the interview process of clients

●Created jury pools.

●Maintained accurate records of files in the computer database.

●Processed paperwork and prepared mail-outs.

●Handled large amounts of paperwork on a daily basis.

●Performed general office duties including telephone operations, filing

●and typing.

AREA OF EXPERTISE

● Highly skilled in supervising and interacting

● Microsoft Office Suites

● Youth Worker Certification 1&2, Supervisor Training,

● Boys Sensitive Training, and Trauma Resilient Trained

● CPR/First Aid Certified

EDUCATION

Johnson C. Smith University Charlotte, NC

Bachelor of Arts: Criminology May 2006

Contact this candidate