Danielle Slager
Hard working and looking for a company that I can grow with
Bradley, IL 60915
************@*****.***
Work Experience
Package Handler
McKesson Corporation - Manteno, IL
November 2021 to July 2022
Make kits according to the orders of the CDC and the government officials. Make sure everything is sterile when touched. Package needles, syringes, masks, package Covid vaccination cards, diluent for adolescent kids, Etc.
Phlebotomist Technician
Alverno Clinical Laboratories - Kankakee, IL
August 2020 to March 2021
Draw blood on inpatient, babies and mothers in ob. I would collect specimen to take to the main lab for processing. Home Health Aide
Help at Home - Bradley, IL
June 2020 to January 2021
Help clients with daily skills such as bathing, medication reminders etc. Assist them to and from appointments and errands.
DSP
Pinnacle Opportunities
November 2019 to June 2020
Help client's with daily living skills. Assist them with medication reminders. Pharmacy Technician Trainee
Walgreens - Kankakee, IL
December 2018 to August 2019
Assist patient with retrieving their scripts and verifying their Info. Fill scripts and verify scripts and lastly hand out to patients.
Senior Call Center Agent
Customer contact Services - Bourbonnais, IL
November 2017 to December 2018
Answer calls for multiple companies, message taking and insurance calls. Home Health Aide
Cindy's Helping Hands - Clifton, IL
December 2016 to August 2017
Assisted disabled clients in anyway necessary to facilitate independence.i also ensured the safety and well being of each patient in alignment of care plan. Worked to improve and enhance patients lives through effective and compassionate care. I assisted patients with daily functions. Assisted with bathing, dressing, hygiene and grooming.
Phlebotomist
NICL Laboratory - Bradley, IL
March 2008 to August 2017
Practice HIPPA and confidentiality for all patients.I would draw blood to Dr's orders. Spin blood and get it ready to be tested or serum to be pulled off.
Customer Service Representative
H&R Block - Kankakee, IL
November 2016 to April 2017
Pleasantly greet customers on the phone as well as in person. Contacted customer to follow up on their experience suggests a new merchandise and inform them of promotions and upcoming events. I also manage her cash drawers and multiple stations to ensure adequate care supply. Develop reputation as an efficient service provider with high levels of active accuracy. Leslie I greeted customers in a timely fashion while quickly determining their needs.
Mental Health Technician
Shapiro Developmental Center - Kankakee, IL
July 2015 to March 2016
Assisted individual should be the dressing, feeding, transferring along with maintaining good communication between department heads medical staff along with a and caring for patients with strokes head traumas, as geriatrics and learning disabilities. I assisted with daily living tasks to help them learn new life skills daily. I also observed behaviors and developmental behavioral four different interventions. Education
License in Phlebotomy
Kankakee Community College - Kankakee, IL
May 2006
High school diploma
Kankakee High School - Kankakee, IL
August 1998 to May 2002
license
Kankakee Community College
Skills
• Word (5 years)
• Call Center (2 years)
• Customer Service (10+ years)
• CSR (4 years)
• Direct Support
• Direct Care
• Home Health
• Personal Care
• Meal Preparation
• Home Care
• Caregiving
• Developmental Disabilities Experience
• Medication Administration
• Pharmacy Technician Experience
• Vital Signs
• EMR Systems
• Cleaning Experience
• Autism Experience
• Hospital Experience
• Laundry
• Senior Care
• Phlebotomy
• Patient Care
• Hospice Care
• Laboratory Experience
• Venipuncture
• English
• Medical Office Experience
• Medical Records
• Computer Skills
• Insurance Verification
• Multi-line Phone Systems (6 years) Word: Intermediate Computers:
• Word/windows: Advanced
• Computer literacy
• Cash handling
• Customer service
• Word processing
• Office experience
• Microsoft Office
• Medical terminology
• Front desk
• Hotel experience
• Experience Administering Injections
• HIPAA
• Phone Etiquette
• Banking
• Accounting
• Typing
• Customer support
• Medicare
• Clerical experience
• 4G/LTE
• Warehouse experience
• Documentation review
• Triage
• Public relations
• Medical receptionist
• Time management
Certifications and Licenses
CPR Certification
CPR Certification
First Aid Certification
CNA
Medical Technologist
AED Certification
Pharmacy Technician License
Certified Phlebotomy Technician
State Tested Nursing Assistant
Assessments
Filing & organization — Highly Proficient
March 2021
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient
Scheduling — Completed
March 2021
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Completed
Medical receptionist skills — Completed
October 2021
Managing physician schedules and maintaining accurate patient records Full results: Completed
Attention to detail — Completed
March 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Data entry: Accuracy — Highly Proficient
May 2021
Entering data quickly and accurately
Full results: Highly Proficient
Work style: Conscientiousness — Familiar
October 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Familiar
Patient-focused care — Familiar
March 2021
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar
Patient-focused care — Familiar
March 2021
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar
Electronic health records: Best practices — Completed March 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed
Working with MS Word documents — Completed
March 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Completed
Dental receptionist skills — Proficient
July 2020
Managing practitioner schedules and maintaining accurate patient records Full results: Proficient
Customer service — Completed
March 2021
Identifying and resolving common customer issues
Full results: Completed
Customer focus & orientation — Familiar
May 2021
Responding to customer situations with sensitivity Full results: Familiar
Call center customer service — Familiar
June 2021
Demonstrating customer service skills in a call center setting Full results: Familiar
Administrative assistant/receptionist — Completed
May 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Medical lab procedures: Phlebotomy — Highly Proficient May 2021
Selecting proper supplies based on physician orders for specimen collection protocol Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.