Data Entry, writing/editing, blogging

Sharah Smith-Goodman

Saint Croix Falls, WI

******.*******@*****.***

Authorized to work in the US for any employer

Work Experience

Youth Development Specialist

Northwest Passage - Frederic, WI

September 2021 to October 2021

Create and maintain a structured and safe living environment with close, intensive supervision for high risk youth in accordance with least restrictive measures as they participate in assessment/treatment. Develop, coordinate, and execute programming initiatives (very similar to teaching a class). Recovery Specialist

Meridian Behavioral Health - Pine City, MN

July 2021 to August 2021

Complete intakes and departures on a 50 bed treatment facility. Cleaning, documenting, transportation, bed checks, and group facilitating. Housing Coordinator/Administrative Assistant

Croix Management - Taylors Falls, MN

February 2020 to October 2020

Administrative duties include mailing, faxing, answering phones, scanning, filing, copying, and utilizing Microsoft Office. Other duties include, but are not limited to:

• Daily management of rental properties, including approximately 200 tenants.

• Data entry into Yardi Classic program.

• Transmit data and vouchers through TRACS.

• Manage caretakers remotely.

• Manage payments from tenants.

• Ensure compliance with HUD and Minnesota Housing standards.

• Facilitate in issues regarding tenant complaints and maintenance requests.

• Coordinate with local housing agencies.

• Manage tenant subsidies.

• Hand out violations to tenants, carry out disciplinary actions and resolve disputes.

• Manage social media presence.

• Marketing properties.

• I have also recently been tasked with aiding in the hiring process of Caretakers, Maintenance people, and other Office Staff, as well as train them in on their duties. Direct Support Professional

BridgesMN - Lindstrom, MN

December 2019 to February 2020

Assist with daily activities such as meal preparation and planning, and medication administration. Support community involvement by accompanying individuals on outings in the community or providing transportation to work or other activities. Partner with other staff members to support individual service plans and goals. Manage client finances. Record/Document daily activities and individual service plans. Direct Support Professional

PHS, Inc. - North Branch, MN

June 2019 to November 2019

Assist with daily activities such as meal preparation and planning, and medication administration. Support community involvement by accompanying individuals on outings in the community or providing transportation to work or other activities. Partner with other staff members to support individual service plans and goals. Manage client finances. Record/Document daily activities and individual service plans. Direct Support Professional

Residential Services, Inc. - Taylors Falls, MN

May 2018 to February 2019

Assist with daily activities such as meal preparation and planning, and medication administration. Support community involvement by accompanying individuals on outings in the community or providing transportation to work or other activities. Partner with other staff members to support individual service plans and goals. Manage client finances. Record/Document daily activities and individual service plans on the computer.

Education

Diploma

Grantsburg Senior High School - Grantsburg, WI

1998 to 2002

Skills

• Microsoft Office

• Property Management

• Section 8

• Fair Housing Regulations

• Marketing

• Data Entry

• Social Media Management

• Direct Support

• Microsoft Outlook

• Administrative Experience

• Yardi

• Behavioral Health

• Medication Administration

• Property Leasing

Certifications and Licenses

Driver's License

Assessments

Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Written Communication — Highly Proficient

March 2020

Best practices for writing, including grammar, style, clarity, and brevity. Full results: Highly Proficient

Verbal Communication — Expert

March 2020

Speaking clearly, correctly, and concisely

Full results: Expert

Organizational Skills — Highly Proficient

March 2020

Arranging and managing information or materials using a set of rules. Full results: Highly Proficient

Composing & Sorting Email with Gmail — Highly Proficient March 2020

Effectively composing and organizing Gmail messages. Full results: Highly Proficient

Office Manager — Highly Proficient

April 2020

Scheduling and budgeting

Full results: Highly Proficient

Office Manager — Highly Proficient

April 2020

Scheduling and budgeting

Full results: Highly Proficient

Working with MS Word Documents — Expert

April 2020

Knowledge of various Microsoft Word features, functions, and techniques. Full results: Expert

Data Entry: Accuracy — Highly Proficient

August 2020

Entering data quickly and accurately

Full results: Highly Proficient

Attention to Detail — Expert

August 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Expert

Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Attention to Detail — Highly Proficient

September 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Creating Presentations with Microsoft PowerPoint — Expert September 2020

Knowledge of Microsoft PowerPoint tools and features Full results: Expert

Management & Leadership Skills: Planning & Execution — Highly Proficient September 2020

Planning and managing resources to accomplish organizational goals Full results: Highly Proficient

Data Entry: Accuracy — Highly Proficient

August 2020

Entering data quickly and accurately

Full results: Highly Proficient

Direct Care — Highly Proficient

November 2019

Showing sensitivity and enthusiasm while providing care to patients. Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer service — Expert

February 2021

Identifying and resolving common customer issues

Full results: Expert

Home health aide skills — Highly Proficient

December 2020

Providing care to patients in a home setting

Full results: Highly Proficient

Working with MS Word documents — Highly Proficient April 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Highly Proficient

Work style: Conscientiousness — Highly Proficient

March 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient

Advanced attention to detail — Expert

November 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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