Apollonia Tarazon
Medical Assistant
Tolleson, AZ. 85353
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SKILLS
Medical professional providing great customer service, offering more than 14 years of experience in a leading healthcare setting, as well as call center environment. Dedicated, hardworking, and reliable employee who maintains focus and accuracy, and always delivers courteous service.
EXPERIENCE
Suncity Medical Group, Peoria - Medical Assistant/ Office manager
July 2007 - October 2015
●Credentialing
●Update patient demographics
●Process patient refills
●Financials
●Letter formatting
●Transcription
●Scheduling
●Prior authorizations (office visits, medications, and outpatient IV antibiotics)
●Appeals
●Letters of medical necessity
●Vitals
●Health care assessments
●EMR training
●Wound dressing
McKesson Specialty Health, Scottsdale - Patient assistance representative/ Unit Coordinator/Reimbursement specialist
October 2015 - July 2017
●Faxes (categories and classify patient documents)
●Benefit investigations
●Verify enrollment documents for pharmaceutical company
●Process patient refills
●Contact the prescriber’s office for new Rx’s or corrections needed on forms
●Handled escalated calls from patients, fields reps, as well as doctors’ offices
●Research case status
●Worked on assigned projects per management
●Worked diligently with case managers on past due cases and resolutions
Sonoran Spine Center, Glendale - Medical billing/Medical assistant
July 2017 – Dec- 2020
●Claims processor
●Medical claims adjuster
●Claims analyst
●Appeals (outpatient injections, office visits, and physical therapy)
●Surgery deposits
●Verify insurances and referrals
●Order X- rays, CT, and MRI’s
●Medication refills
●Prep surgery packets and consents for presurgical visits
●Dispense back and neck braces
●Download PMP’s
●Provide education material about osteoporosis and treatment
●Explain medical conditions about spinal deformities
●Return voicemails, emails, and web encounters questions
UEI College, Phoenix -Medical Assistant Instructor
01/01/2021-Current
Classroom teaching
Online lectures
Implementing
Administrative skills
Planning
Assessing
Financial management
EMR simulation
Assessing
Venipunctures
Vitals
Microhematocrit
Ambulatory care
EKG’s
Urinalysis
CPT and ICD-10 coding
Dosage calculations
Obtain patient history
Documenting sample Rx’s
Injections
EDUCATION
Arizona College of Allied Health, Glendale - Associates Degree in occupational studies
September 2004 - February 2007
Medical assisting
Arizona College Of Nursing, Phoenix -BSN Student
Bachelor of Nursing 2-year student
Current 2022-2024
AWARDS
Perfect attendance
National honors society