Customer Service Representative
Resume:
LESLIE SHOCKLEY
Customer Service
**********@*****.***
Phone
●Willing to take on additional responsibilities and challenges
●Displays excellent time management with high attention to detail
●Works effectively as a team member
●Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible
Work Experience
Nov 2019 - Feb 2020
Customer Service Representative, VXI
Tucson, AZ
●Inbound sales calls
●Assisting new and existing customer support
●Updating customer profiles
●Assisting with bills
●Explaining available products
Apr 2006 - May 2010
Customer Service Representatives, ANFI
Tucson, AZ
Customer Service Representatives Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Mar 2001 - Apr 2006
Customer Service Representative, APAC
Tucson, AZ
●Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
●Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
●Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems
Contact this candidate