Desktop support

Suman Dura

** ********* ***, *********, *** York, United States

adsbz6@r.postjobfree.com +1-347-***-****

linkedin.com/in/duraaz14

Summary

Worked as a Desktop Support, had more than 5 years of experience on windows desktops, printers, and managing home and office network.

Experience

Desktop Support Argon Pvt. Ltd.

Hardware and software support, Installation, configuration, and maintenance of desktop/laptop computers, printers, cc camera & Network, Troubleshoot issues with desktops, viruses, printing, network, Troubleshooting assistance for IT-supported PC issues as well as Network Help Desk Support Gufa Destination

Design and Troubleshoot Network, Hardware and Software support, Install and Maintain CC Cameras, Manage shared Printer

Help Desk Support Nebico Pvt. Ltd.

Support to Manage Desktop Computer, Printer, Network, Operate Server PC (Windows server 2008) Maintain Intercom Telephone, cc camera, internet,

Manage Web mail

Education

Softwarica College

Diploma degree, System, Networking, and LAN/WAN

Navodit College

Bachelor's degree, BBS

British Gurkha Academy

Higher Secondary Education Board (HSEB +2),

Siddhartha Vanasthali Institute

School leaving Certificate (S.L.C),

Licenses & Certifications

CCNA: Introduction to Networks - Cisco

CCNA: Switching, Routing, and Wireless Essentials - Cisco Introduction to Cybersecurity - Cisco

Skills

Application Security, Windows Server, Computer Hardware Assembly, Windows, Microsoft Word, Network Installation, Network Troubleshooting, Hardware Installation, Computer Hardware Troubleshooting, Desktop Support, Adobe Photoshop, Adobe Illustrator

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