May 2012 - November 2015
October 2010 - May 2012
May 2017 - May 2019
Shannon Hensley
**** ***** ****** ****** *******, Illinois 60641
312-***-**** ***************@*****.***
Objective
I am an excellent candidate with over two decades of experience, and thorough understanding of great customer service as a goal-oriented sales representative. I maintain good work ethics and organizational skills, ensuring the functions of consumer relations run smoothly, while surpassing expectations. I seek to be a part of your team, while helping to generate profitable revenue for the business. Experience
EPS Merchant Solutions
Sales Representative
Assist business owners with thorough transparency in the business's savings, as well as making capital with the rewards program. Set quality appointments for analysts using our software and virtual terminals, suiting all business needs. Care.com
Customer Service Representative
Solving customer's account needs such as optional sales and beneficial billing. Clear up suspensions, cancelations, and misunderstandings of fees. Successfully avoid grievances, while offering services provided by the company. LAX Global Inc.
Sales Representative/ Telemarketing
Assist in sales with initial customer inquiries pertaining to our web based packages of SEO, Google maps local ad placement, and social media advertisement, both in office and in telemarketing sales.
Faith Designs
Sales Manager
Attention to detail, ensuring inventory up to date daily. Assist in daily store operations, overseeing competitive pricing options, while increasing our sales significantly. Train new employees in boosting profitability, including core ethics such as kindness and trustworthiness.
Education
Daley College
English major
Typing 40wpm
Microsoft Office
Data Entry