April **** - August ****

January **** - April ***2

May 2012 - November 2015

October 2010 - May 2012

May 2017 - May 2019

Shannon Hensley

**** ***** ****** ****** *******, Illinois 60641

312-***-**** adsbyo@r.postjobfree.com

Objective

I am an excellent candidate with over two decades of experience, and thorough understanding of great customer service as a goal-oriented sales representative. I maintain good work ethics and organizational skills, ensuring the functions of consumer relations run smoothly, while surpassing expectations. I seek to be a part of your team, while helping to generate profitable revenue for the business. Experience

EPS Merchant Solutions

Sales Representative

Assist business owners with thorough transparency in the business's savings, as well as making capital with the rewards program. Set quality appointments for analysts using our software and virtual terminals, suiting all business needs. Care.com

Customer Service Representative

Solving customer's account needs such as optional sales and beneficial billing. Clear up suspensions, cancelations, and misunderstandings of fees. Successfully avoid grievances, while offering services provided by the company. LAX Global Inc.

Sales Representative/ Telemarketing

Assist in sales with initial customer inquiries pertaining to our web based packages of SEO, Google maps local ad placement, and social media advertisement, both in office and in telemarketing sales.

Faith Designs

Sales Manager

Attention to detail, ensuring inventory up to date daily. Assist in daily store operations, overseeing competitive pricing options, while increasing our sales significantly. Train new employees in boosting profitability, including core ethics such as kindness and trustworthiness.

Education

Daley College

English major

Typing 40wpm

Microsoft Office

Data Entry

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