Andrea Smith

Caring and friendly customer service professional with experience in

consumer retail as well as clinical settings. Excited for the prospect of working with a company to improve customer experience and increase retention with listening and resolving customers concerns.

1360 Fudge Dr.

Beavercreek, OH 45434

937-***-****

adsbwu@r.postjobfree.com

EXPERIENCE

Harvest- Beavercreek, OH

October 2021-Present

Customer Service Representative/Sales Rep

-Answer Customer calls and questions

-Take detailed messages

-Check in patients and confirm all of their information is up to date

-Ask patients their needs and recommend what would be best for them

-Give information about each product so patient is informed Kettering Health Network- Centerville,OH

August 2014-December 2021

Surgery Nursing Assistant

-Greet patients and help them get transferred and in correct position

-Assist anesthesia with patient going to sleep

-Watch and listen to procedure and anticipate items needed

-Inform families of how procedure is going

-Set up rooms following strict surgical guidelines

-Call and page doctors when needed

Kettering Health Network- Miamisburg, OH

August 2011-August 2014

Med/Surg Nursing Assistant

-Track and Chart patients daily information every two hours

-Answer call lights

-Followed HIPPA

SKILLS

Empathetic and Courteous

Detail Oriented

Problem-Solving

Sales

Computer Skills

EDUCATION

Beavercreek High

School

August 2000-June 2005

Greene County Career

Center

November 2008

State Tested Nursing

Assistant

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