Customer service
Resume:
Andrea Smith
Caring and friendly customer service professional with experience in
consumer retail as well as clinical settings. Excited for the prospect of working with a company to improve customer experience and increase retention with listening and resolving customers concerns.
1360 Fudge Dr.
Beavercreek, OH 45434
***********@*****.***
EXPERIENCE
Harvest- Beavercreek, OH
October 2021-Present
Customer Service Representative/Sales Rep
-Answer Customer calls and questions
-Take detailed messages
-Check in patients and confirm all of their information is up to date
-Ask patients their needs and recommend what would be best for them
-Give information about each product so patient is informed Kettering Health Network- Centerville,OH
August 2014-December 2021
Surgery Nursing Assistant
-Greet patients and help them get transferred and in correct position
-Assist anesthesia with patient going to sleep
-Watch and listen to procedure and anticipate items needed
-Inform families of how procedure is going
-Set up rooms following strict surgical guidelines
-Call and page doctors when needed
Kettering Health Network- Miamisburg, OH
August 2011-August 2014
Med/Surg Nursing Assistant
-Track and Chart patients daily information every two hours
-Answer call lights
-Followed HIPPA
SKILLS
Empathetic and Courteous
Detail Oriented
Problem-Solving
Sales
Computer Skills
EDUCATION
Beavercreek High
School
August 2000-June 2005
Greene County Career
Center
November 2008
State Tested Nursing
Assistant
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