Front Desk Customer Service
Resume:
Terry Charles
**** **** **** ****** ********, NY 11234
***********@*****.***
Objective
Current college student seeking a clerical position where customer service, record keeping, organizational, and relevant computer skills will be utilized in a vibrant work environment conducive to mutual growth and development.
Qualifications
Proficient with Microsoft Office, Excel, and PowerPoint
Excellent communication skills to collaboratively complete tasks
Display leadership while demonstrating industriousness and professionalism
Great organization skills with critical-thinking ability in crucial periods
Work Experience
Crunch Fitness August 2021 - May 2022
Front Desk Receptionist Brooklyn, New York
Greet and welcomed guests in person and on the telephone; answered and directed inquiries to the designated departments.
Maintained an atmosphere in which members felt welcome.
Facilitated member requests, offered clients beverages, and collected and processed payments for services rendered.
Grubhub Driver November 2019 - present
Delivered goods to customers on time and in excellent condition.
Utilize GPS to optimize routes and continuously meet estimated delivery times.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Achieved consistently high customer scores due to exceptional service.
Maintained safe driving history with no critical incidents over a 3-year timeframe.
Cypress Hill Local Development Corporation August 2018 – November 2018
Young Adult Internship Program-Staples Brooklyn, New York
Participated in and completed a 12-week internship program with over 250 hours at workshop and work-site
Completed job readiness, health & wellness, and professional development seminars that cultivate individual professional and personal capabilities.
Planned and executed a community service project and assisted with leadership opportunities including peer recreational running coach
Conducted monetary transactions in a high-volume/high-demand atmosphere
Education
Grand Canyon University Phoenix, Az
10/2021 – present
Kingsborough Community College Brooklyn, NY
03/2019 - 12/2020
Essex County College Newark, NJ
09/2016 – 06/2018
Bishop Loughlin Memorial High School Brooklyn, NY
Highschool Diploma 06/2016
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