Purchasing Specialist Customer Service

Luis Alberto Baltazar Rodriguez

CELL :909-***-****

**********@*******.***

***** ******** ***

Riverside California

ZC 92505

EDUCATION:

Juan gil Preciado college

**/**/**** ******* ********

(Fermentations, biology, chemistry, environment,food processing).

INLAND ADULT EDUCATION CENTER

02/ 07 /2020 – 02/ 11/20 GED

CALIFORNIA ONLINE FOOD HANDLER PROGRAM

05/2020.

APRENDE INSTITUTE ( CONFECTIONERY AND PROFECIONAL PASTRY)

02/2022

EXPERIENCE:

Waitress / Precook: 04/1990 –12/1991

El torito restaurant Ban Buren Street

Responsibilities:

.--Received shipments and placed items on proper shelves to restock and organize restaurant pantry.

.—Washed, peeled, and cut various fruits and vegetables to prepare for serving.

.—maintain clean, hygienic kitchen workspace by sweeping, mopping, and taking out the trash.

.—Inspected and cleaned food preparation areas tom guarantee safe, sanitary food handling practices.

.—Contributed to consistent customer satisfaction Rating by producing high quality food and providing timely service.

.—Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.

.—Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.

.—maintained well stocked stations with supplies and spices for maximum productivity.

.—Supported waitstaff and other team members in completing tasks.

.—Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.

.—washed, shopped, vegetables and ingredients.

.—Cooked all menu items according to specified instructions.

--Practiced proper safety and sanitization standards.

.—Distributed food to wait staff quickly to provide excellent customer satisfaction.

Dish Washer/Pre-Cook / Cook: 04/1990 –12/1994

CHINA INN RESTAURANT

Riverside plaza

Responsibilities:

.—Cooked consistent quality items by accurately mixing, dividing, shaping, and proofing.

.—Maintained well stocked stations with supplies and spices for maximum productivity.

.—Cleaned areas regularly to maintain sanitation and safety standards and steam line service flow.

.—Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

.--engage with customers offering menu information providing solution showing up for business.

.--Prepare eating chicken dishes numerous times daily with consistent care attention to detain quality.

.--Over so schedule scheduling inventory management and supply ordering to maintain fully stocked kitchen.

.--Maintained smooth and timely operation and preparation to delivery of meals.

.--set-up workstation and prepare food for dishes to increase productivity during busy mealtimes.

.--change and sanitize all cutting boards benches interface between task to avoid cross contamination.

EXPERIENCE:

Dish Washer / Waitress / hostess / Cook 01/1993 –07/1995

SOUP EXCHANGE

Between Magnolia and la Sierra ave.

Riverside.

Responsibilities:

.--prepared food items to meet recipes, portioning cooking waste control guidelines.

.--worked on salad dessert and meat preparation to increase the kitchen speed.

.--prevent cross contamination from Surface, utensils I am cooking and pans when cooking and planting meals for food allergy sufferers.

.--Adaptive menus to changing season and supply inventories to decrease food waste.

.--supported waitstaff and other team members in completing tasks.

.--Worked with chef to prepare daily food specials and other supplies.

.--Set and enforce performance and service standards to keep consistent high-quality environment devoted to customers.

.--prepare cooking supplies ingredients and workstation when opening and closing the kitchen.

.—washed, peeled and cut various fruits and vegetables to prepare for serving.

.--produce over dishes per day and maintain a near perfect customer satisfaction scores.

EXPERIENCE:

Analyst operator: 11/ 1995 –12/ 1997

HERSHEY’S FOOD CORPORATION, Carretera el salto Jalisco Mexico.

Responsibilities:

.—Monitored SCADA system for problems and adjusted controls to maintain efficiency.

.--Collected water samples to test physicist chemist analysis.

.—Operated equipment such as front-end loaders, and slakers.

.—Offered data – driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.

.—Saved money by researching and implementing systems and new analysis cost – saving initiatives and creating fresh new approaches to long standing problems.

.—Represented company at public service events and client’s registration.

.—Adhered to established policies, procedures, and compliance for satisfactory audit rating.

Calibrated instruments and scales and scales in production area and quality lab.

.—Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.

.—Improved quality processes for increased efficiency and effectiveness.

.—Up =date3d quality control standards, methods, and procedures to meet compliance requirements.

.—Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhered to accuracy standards.

.—Followed quality standards and procedures to minimize errors and maximize customer satisfaction.

.-Created positioning and key messages to differentiate business solutions and products in market.

.—Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.

EXPERIENCE:

Wastewater treatment plant supervisor 12/1997 – 12/2018

ALMIDONESS MEXICANOS SA DE CV, CALLE 26 # 2756 zona industrial Guadalajara México.

Responsibilities:

.—Executed physical relocation facility, including design of floor plan, wiring, and furnishing placement while maintaining transitional efficiency.

.—Evaluated employee’s strengths and assigned tasks based upon experience and training.

.—Located and resolved problems with team production and performance to maintain consistent quality levels .

.—Created and implemented strategies for improving operational efficiency and accuracy.

.—Reviewed all the process of treatment water and suggested strategies for streamlining operations.

.—Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.

‘—Led the company – wide teams by devising effective business plans and strategies to accomplish established company vision.

.—Established and administered annual budget with effective controls to prevents overages, minimize burn rate and support sustainability objectives.

.—Kept accurate and detailed records of personnel progress and productivity.

.--Oversaw coached and evaluated all the team employees.

.—Supervised all production phases and the teamwork.

.—Managed company operations, including staff hiring, training, development, scheduling, and supervision.

.—Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.

.—Planned, organized, and monitored resources to ensure efficient use of labor, equipment, and materials.

.—Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.

.—Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.

.—Analyzed equipment breakdowns using various troubleshooting methods.

.—Increased costumers’ satisfaction and grew business by maintaining close relationships with customers.

.—Prepared and calibred and monitored production machinery to maintain optimal production and consistently achieve dairy targets.

.—Collaborated with other leaders and executives to direct workflow and support operations.

.—Implemented policies and standard operating procedures for continuous improvement.

EXPERIENCE:

Enviromental tech : 07/2016 – 12/2018

HIDROPLATA: Guadalajara- México.

Responsibilities:

.—Determined chemical composition and nature of land pollutants by analyzing and collecting soil.

.—Collected water samples from semi-processed, processed, and raw water.

.—Provided observations, took measurements, and performed tests at various stages according to quality control plan.

.—Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.

.—Collaborated with materials purchasing specialist to meet production requirements and quality standards.

.—coordinated with the team in developing project plans for prioritized initiatives.

.—Conducted fields visits and met corporate customers for business development.

.—Supervised production planning while using appropriate tools and analysis for smooth production output.

.—Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.

.—Investigated and resolved customer complains to faster satisfaction.

;--Researched competitive solutions and maintained competitive market comparisons and evaluations.

.—Improved quality processes for increased efficiency and effectiveness.

.—Collaborated with the teamwork to identify ways to improve services for clients.

.—Welcomed visitor to office, communicated arrival to team and managed visit expectations.

.—Followed quality standards and procedures to minimize errors and maximize customer satisfaction.

.—Operate with high integrity, built trust, and earned sustained credibility and external clientele.

Skills :

Fluid flow systems.

Field data collection.

Environmental inspections.

Data reporting.

Water sampling.

Pollution analysis.

Hazardous waste management.

Document control. Result interpretation.

Performance evaluation.

Project requirements.

Customer service excellence.

Multidisciplinary team collaboration.

Event and meeting planning.

Fast learning.

Teamwork.

Hard Worker.

Bilingual ( Spanish / English).

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