Cynthia Lopez
*** ******** **. *******, ** ***** 256-***-**** **************@*******.***
Experience
**/**/**** – 01/03/2019
Customer Service Representative Huntsville Hospital Health Systems
I assisted patients with questions concerning their billing statements or claims. I would collect patient balances, helped set up payment plans, or offered financial assistance if necessary. Mailed Itemized statements and claim documents to the patients or to the insurance company with a medical authorization on file. I am trained in the Huntsville Hospital system as well as the affiliate hospitals.
Education
Sparkman High School, Toney, AL
Communication
I articulate well with others. I assist my coworkers when needed and will accept help when needed. I am responsible, punctual, and I am a team player. I can handle high call volumes daily while still completing my everyday task. I have a good attitude and I am willing to learn new ways to grow professionally.
References
Jennifer Patterson 256-***-**** Insurance Agent
Guadalupe Moreno 256-***-**** Sales Manager
George Solimon 256-***-**** Cardiologist
Nicholas Lopez 256-***-**** Physician Assistant
Mario Lopez 256-***-**** Respiratory Therapist