Customer Service Phlebotomy Technician
Resume:
Norma Lindo
Brooklyn, NY *****
adsbme@r.postjobfree.com
Dependable healthcare professional with a strong work ethic, outstanding customer service and communication skills. Demonstrates the ability to complete challenging assignments under demanding conditions.
Work Experience
Phlebotomy Technician
Quest Diagnostic Clinical Laboratory - Brooklyn, NY 2010-04 - 2020-08
• Maintained and manage the privacy of patient's records, abiding by HIPPA.
• Verified client's insurance eligibility and benefits through insurance carriers.
• Performed a variety of routine blood drawing procedures including venipuncture, pediatric, geriatric and capillary methods.
• Inclusive to all demographics by performing spin down procedures and packaged specimens.
• Sent various specimens to the laboratory for testing.
• Worked with patients who had comorbidities, HIV, Cancer, and mental ill patients.
• Inclusive to all demographics, Performed EKGs and analyze patients vital signs.
• Sterilized instruments using an autoclave and prepared exam rooms.
• Knowledge of storage and transportation requirements while using safety precautions.
• Working with various age groups, I was able to decipher the best method of drawing blood.
• Prepared, processed, and stored patient specimens and samples according to departmental procedures using standard techniques and equipment.
Patient Care Technician
Signature Care - Brooklyn, NY 2007-08 - 2010-01
• Resilient in handling high volume simultaneous tasks with strong mental focus and accuracy. • Provided excellent customer service to over thousands of customers.
• Medication inventory management by restocking pharmaceutical medications.
• Preparing prescription labeling and filling prescriptions for pharmacist approval.
• Consulting various insurance regarding prescriptions. • Inclusive to all demographics obtained referrals from hospitals and physicians; by communicating with physicians regarding medications.
• Utilized computer program such as BestRX & PioneerRX to access prescription information including patient and prescriber data.
Education
Bachelor of Science in Organizational Management
Saint Augustine's University
2013-05
Skills
• Vital Signs
• Venipuncture
• Phlebotomy
• Patient Care
• Laboratory Experience
• Infection Control Training • Medical Office Experience • EMR Systems
Certifications and Licenses
CPR Certification
Certified Phlebotomy Technician
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