Customer Service Energy I
Resume:
SANDY
SOUSA
LICENSED MASSAGE THERAPIST
EDUCATION
EXPERIENCE
1990
2009
J&J Materials
Rehoboth, MA
Kinyon Campbell Business School
iMassage
Rehoboth, MA
The Salter School
Body Bliss
Rehoboth, MA
Customer Service
Computer Applications
LMT, Business Owner
Massage Therapy
Program
LMT, Business Owner
Provided customer service with both contractors
and homeowners utilizing product knowledge to
achieve clients’ goals
Took phone orders, payments and reconciled
cash drawer
Dispatched company trucks for deliveries
Operated vehicle scale to weigh trucks loaded
with product
New Bedford, MA
Continually developed and refine personalized
treatment plan for each client
Performed 30 to 120 minute Swedish, deep
tissue, sports and prenatal massage treatments
Educated clients on sponsored products and
benefits or repeat therapy sessions
Provided Chair massage both contracted as well
as volunteer work
As a business owner, performed all administrative
duties, including managing and scheduling five
other massage therapists that I employed
Fall River, MA
Communicate clearly with clients to customize
each session depending on individual client’s
need. taking note of tender areas or any other
discomfort.
Work with clients with varying needs, from
pregnant women to injured athletes, altering
services as needed.
Provide 30- to 90-minute treatments including
traveling to businesses and providing chair
massage to staff and customers.
Volunteer to several local schools and charities
to give back to the community as well as to
educate and develop a better understanding of
all the great benefits massage to community.
Develop meaningful relationships with clients
by communicating throughout service and
recommending of products as well as educate
the benefits or repeat therapy sessions.
As a business owner, perform all administrative
duties and maintain a clean and sterile work
environment.
508-***-**** *********@*****.***
125 Varley Street Fall River, MA 02723
SKILLS
Deep tissue
Swedish
Aromatherapy
Sports
Pregnancy
Seated/chair
Strong communication skills
Speaks fluent Portuguese
CERTIFICATIONS
Certified Licensed Massaged Therapist
Client-focused massage
therapist with 13 years of
experience providing relaxing
and rehabilitating massage
services that combine various
techniques and products.
Hard working and team
oriented. Anticipates clients’
needs to create a welcoming
environment. Passionate about
natural healing of massage.
Contact this candidate