CYNTHIA
OATIS
Memphis, TN 38141
*******.*****@*****.***
N/A
N/A
OBJECTIVE
I am a fast learner who is willing to go the extra miles to learn everything I need to know about the job. In my communication skills, I have the ability to use critical thinking and reasoning to solve problems. I also have the ability to communicate effectively with others using verbal communication., I am able to develop a productive and professional relationship with colleagues. I am a team player but also able to work alone as well. I am dedicated, committed and motivated to progressing with your company.
JOB TITLE
Office Clerk
EXPERIENCE
Job Title Office Clerk
2015 – 2022
Duties: answering phones, taking messages setting appointments for customers to bring their car for repair, Problem solver. filling out insurance claims for cars, calling BBBs (Better Business Bureau) to work through customers complaints. I also search for parts & order parts from various parts stores. Communicating with customers for updates on their vehicle. Calling DMV to locate titles, I also do titles and bonds and other paperwork duties.
02/2015 – PRESENT
My responsibility is to make sure the office and garage is running smoothly, and professionally. Also making sure customers are satisfied with our services.
Skills
Critical thinker
Problem Solver
Computer Skills (Microsoft word and excel)
Fast Learner
Dependable
Knowledgeable
Exceptional Worker
Education-
Woodrow Wilson High School San Francisco, CA1972-1976
High School Diploma
Sawyer College of Business Santa Clara, CA 1992-1993
Certificate for Word specialist and accounting programs
The Work Place Technical School 1993-1994
Certificate for Clerical training for Microsoft Word, Excel, PowerPoint and outlook