Customer Service Bartender

Erika-Danielle

Cell: 929-***-**** * ***********@*****.***

Well-rounded Bartender with a wide-ranging history in the service industry.

I bring a passion for the industry, along with a fun following of professionals & tradesmen. With many years of experience in the food and bartending industry & am familiar with POS systems, inventorying and handling cash drawers. Seeking a suitable bartending position, where my mixology and exemplary customer service skills can be utilized.

SKILLS

● ‘Concierge Quality’ Customer Service

● Critical Thinking & ProActive Problem Solving

● Accurate Money Handling

EXPERIENCE

Lead Bartender 06/2018 - 01/2022 WING BISTRO SPORTS BAR - NYC, NY

Delivered exceptional service by greeting and serving customers in a timely, friendly

manner. Consistently adhered to quality expectations and standards. Waited on multiple

customers at the bar and throughout the bar area. Skillfully anticipated and addressed

guests' service needs. Set performance expectations and provided honest feedback.

House Bartender 05/2017 to 07/2018 SEAGATE BEACH CLUB - Brooklyn, NY

Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Created a list of signature drinks that increased bar revenue. Secured the honor of being

Seagate Beach Club’s 1st ‘House Bartender’ after my first season. Performed closing

duties including cleaning, sanitizing and replenishing.

Bartender / Server JOE BROADWAY’S - Staten Island, NY

Served each guest with a sincere, positive, pleasant and enthusiastic attitude. Prepared

mixed drinks; poured wine, beer and nonalcoholic beverages. Processed cash, credit card

and voucher payments.

ACCOMPLISHMENTS

Along with my positive attitude and proactive approach to 'situation solving' on the

spot when needed, my understanding of and personal ability to consistently provide all

patrons with the exceptional experience of a 'concierge quality' customer service, has

made me an asset to all my previous places of employment.

NYS FOOD HANDLERS CERTIFICATE (test will be taken 9/8/2022

*Variety of other employers &/or references furnished upon request.

Contact this candidate