Security Officer Customer Service

KENNETH NOEL

** ********* *** ****** *** # * Brooklyn NY, 11236 · 917-***-****

********@*****.*** ·

Highly Motivated and Disciplined fast learner, with excellent oral and written communication skills. Looking to grow, excel and maximize my potential within Loss Prevention

EXPERIENCE

7/2021 – PRESENT

LOSS PREVENTION OFFICER, Newark liberty Airport Marriott International

Perform daily key audits of all associate keys using Morse watchman.

Create and remake staff, and single use keys using Saflock.

Input new associates into bio-metric systems to all access to building.

Assign and input new associates into Morse key watcher.

Responsible for upholding company policies, and procedures.

Attend daily pass along meetings with other associates.

Assist with resolving guest issues pertaining to lost and found items.

Conducting shipping and receiving of all incoming/outgoing packages daily.

Perform daily patrols of the entire property.

Investigate and report incidents or property damages as they arise. And assist with medical and fire related emergencies.

Lead officer in charge of coordinating security detail to assist secret service when arriving with VIP, foreign Dignitaries, and government officials.

Also During my recent time here at this property, I was given an Official White House Certificate of Appreciation by the Secret Service, for my diligent hard work and attention to detail while assisting with the successful protection of the Vice President and her staff.

04/08 – 9/2021

SECURITY OFFICER, The Westin Grand Central

Protect all employees and guests from any immediate or potential threats or dangerous situations.

Perform daily inspections of all security equipment, cameras, and alarm systems.

Perform daily patrols of the entire building to ensure nothing is found out of place, defective, or hazardous.

Monitor all building cameras, and dispatch other officers while posted in the command post.

Work with local NYPD, EMS, FDNY personnel when responding to all guest or employee injuries or illnesses.

Write reports for all guest and employee related incidents.

Replace lock batteries for guests, open safes, and provide key access for the entire building.

Perform daily bag checks while posted in the command post, next to the employee entrance.

Provide customer service.

Responsible for coordinating annual update of building locks and keys using Saflok software.

Z 89 Fire and Life Safety Director and member of the fire brigade team, which assists in any fire or medical emergencies on property.

04/2019 – 1/2020

SECURITY OFFICER, Nobel security inc

Provide professional security at select events and venues for executives, celebrities, and movie premieres.

Be a deterrent to any potential dangers aimed toward the safety of the clients.

In charge of access control, for entrance and exit to events.

Provide crowd control at select locations.

Escort clients safely between multiple locations.

09/2007 – 05/2009

ASSISTANT STORE MANAGER, gamestop inc

started as sales associate helping customers choose their items.

unloaded shipment from delivery trucks, and process them.

Stage and display all items from the inventory.

Cashier

Became assistant store manager, in charge of generating schedules, making money drops, managing staff, and conducting yearly store inventory.

provide customer service.

Responsible for doing payroll for all employee’s.

11/2007 – 02/2008

Security Guard, U.S.A SECURITY

I was stationed at the CVS pharmacy located on 150 East 42nd Street between 3rd And Lexington Ave, New York, NY 10017.

My Post was the front door to be a theft deterrent while in uniform.

Also patrolled the entire store to check for potential shop lifters.

Conducted daily bag checks on all employees

07/2007 – 11/2007

Security guard, FJC security

Perform daily patrol of terminal 4

Look out for suspicions packages and or luggage left unattended.

Patrol arrival, and departure pick up and drop off car areas

Posted in cargo bay 75 to ensure only JFK employees wearing proper badge credentials get access.

Look out for potential terrorist threats or attacks

PART TIME SUPERVISOR, United Parcels Service

11/2004 – 6/2007

Started as holiday help moving packages from one area to another.

Became Fulltime Unloader, in charge of removing all shipped packages from freight trucks onto conveyor belt

Sorter on the line, in charge of sending packages to their zoned destinations.

Promoted to part time supervisor

In charge of managing a staff of 14 employees.

Responsible for making sure daily goals were meet in a timely matter, to ensure on time deliveries for customers.

STOCK, AND CASHIER, Joyce leslie inc

07/2004 – 04/2005

Unload delivery trucks containing the stores merchandise.

Process, tag, and display all merchandise.

Became a Cashier

Sweep, mop, Clean up store daily

Posted at the front door when busy, to prevent any potential theft of property.

Provided customer service.

EDUCATION

05/2005 – 04/2007

ELECTRONIC SECURITY SYSTEMS, t.c.i college of technology

Graduated with a 4.0 GPA

Received Associates Degree in Electronic Security Systems

SKILLS

Strong communication abilities

Poised under pressure situations

Strong interpersonal and communication abilities

Attention to detail

Proficient with Saflok and similar building key

software systems and can train others

Tech savvy

Familiar with most CCTV software’s

Reliable and consistent

Shown ability to bring people together for one common goal

Strong work ethic

ACTIVITIES

Very active individual who enjoys swimming and Bike Riding. Also have Competitive Boxing experience in Golden Gloves and open class fighting. Also spent time on both Basketball, and Football teams. Participating in these sports has taught me the valuable lesson of being a team player, and working together to achieve a common goal. I am also an avid travel and reader, who likes to explore new places, and try new things and challenges.

REFERENCES

William Edmonds 917-***-****

Jeannette Gatdula 347-***-****

Ed ( Nobel security inc ) 516-***-****

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