Customer Service Armed Security

Christopher Lee

A versatile and creative writer fuses a background in journalism and academics with expertise in business writing to deliver quality, customized material spanning news, marketing, web content, curriculum, and career development. Provides sales support and highly-rated client service and excels in meeting deadlines in quick-turnaround settings. Customer sales services provided for over three years where I mastered communication. 504-***-**** ***********@*****.***

WORK EXPERIENCE

Toys R Us — customer service

sprint — customer service

Able Security — armed security and customer service EDUCATION

Holy Cross Catholic high school — high school diploma Southern University

07/2015 to 10/2017, Minneapolis

Interacted with business users to analyze the process and gather the requirements, making necessary changes to schema objects to ful ll their reporting and business needs. 02/2012 to 09/2014, Minneapolis

Worked for call center at home .

Communicated directly with clients to establish project parameters, wrote proposals for design work, analyzed competitor web sites, determined web site content, produced site maps for client approval, and communicated progress with client throughout length of project.

01/2018 to 06/2022, New Orleans

Assisted with the training of assigned staff and site based staff in the proper use of specialized tools, materials, and equipment. Created bi-weekly schedule for 10 hourly employees. Assisted in performing preventive maintenance where possible to keep equipment in good running condition. Implemented procedures to triple throughput by improving productivity.

08/1999 to 05/2003

08/2003 to 04/2005

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