Brigham Young Fulfillment Center

Michael C. Gardner

Grantsville, Utah *****

********.***********@*****.*** 951-***-****

Qualifications:

Supervised teams in all aspects of the singles department including coaching to achieve quality work and performance. Experienced problem solver/ process guide with consistent record of hitting production goals and executing priority shipments. While overseeing the smartpac area, I trained and removed packers barriers to become number one in the network.

Work History:

Intermountain Healthcare Supply Chain Dec 2020 - Present

Material Handler 2

●Picking Orders: Responsible for following outlined procedures in picking orders within SCC operations. Complies with all written procedures, verbal direction, and training as it relates to the Picking process within the boundaries of the Pick Module.

●Effectively communicates with all members of the team or peers to achieve team goals and SCC Fulfillment Center objectives. Responsible for helping maintain a safe and clean work environment, maintain equipment, participate on various teams such as Lean Six Sigma projects, green projects, and do so by following all Corporate and SCO policies, processes, and outlined procedures as they pertain to SCC Fulfillment Center operations.

●Uses safe practices at all times; respecting safety equipment, safe handling, lifting, indicated material handling per MSDS, Hazmat, OSHA, and all applicable Intermountain safety requirements.

●Forklift Operator: Responsible for maintaining the lift. Picking outlined orders within SCC operations. Fulfilled company orders by using Pick-n-Pull system and computer to locate needed products, bring them down from racks, and assemble them onto secure pallets. Label packages with the order summary(s) onto the pallets. Shrink wrap pallets with the order summary(s). Uses safe practices at all times.

●Participated working at the Homecare Center: Picked orders that went to the patients directly the following day.

●Practice and live the Our Mission Statement, Our Vision, Our Fundamentals of Extraordinary Care, Our Values daily.

●Follow the 5’s daily.

●Coordinate with the Coordinators on Cycle Counts and replenishments.

●Help assist with reprints on a daily basis.

Amazon Fulfillment Center Apr 2020 - Nov 2020 Junior and Senior Associate/Ambassador/Process Guide/Process Assistant/Assistant Manager

●Proficiently trained across all areas of the singles department, with a proven track record of exceeding expected goal rates.

●As ambassador, I was the first point of contact with new hires at Amazon. I made sure all new hires were welcomed and felt comfortable working here.

● I enriched tour presentations with written and audiovisual components highlighting topics with a more in-depth approach.

●Employed a wide range of teaching strategies, hands-on activities, and multimedia-based techniques to keep training classes fresh and interesting.

●Developed and communicated standard operating procedures to a team of up to 15+ associates.

●As process guide, I was tasked with developing and training more associates in smartpac. On a daily basis, I coached and removed any barriers that they were facing.

●Supported by operations, completed assignments with a strong focus on quality and performance.

●Identified workers struggling with concepts and discussed needs with supervisors.

●Determined team targets and implemented plans to achieve goals at the individual and group levels. As a result, our area was number one in the area for smartpac.

●Collaborated well with team members to carry out daily assignments and achieve team targets.

●Provided support for the team by working safely to feed material into machines, inspecting products for defects, and packing finished goods in the proper configuration.

Brigham Young University - Idaho Aug 2015 – Jul 2019

Student Mentor BYU-I Student Support

●Helped new and former students to have a great experience in their education.

●Helped manage a group of new students every three months to find their soon to be classes, different activity centers, resources centers, and much more.

●Taught them about self-reliance and budgeting during their school session(s).

Education:

Brigham Young University - Idaho

Bachelor of Science

BS, Business Administration and Management, Sep 2015 – Jul 2019

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