Data Entry Customer Service
Resume:
SHERILL SYLVESTER
Mount Airy, Ga 30563
****************@*****.***
OBJECTIVE
I would like the opportunity to work with your company. I feel that I have the experience and knowledge to get the job done.
SKILLS & ABILITIES
Customer service
Office work (filing, copying, faxing, etc.)
Banking
Cashier
Data Entry
Computers (Creating spreadsheets, emails, folders, etc.)
Dispatching
Legal work (With Title Pawn Company)
EXPERIENCE
RECEPTIONIST – ETCON STAFFING (HEMC & NGN) CLARKESVILLE,GA
02/15/19-03/29/19
04/15/19-01/29/21
Customer service
Answered phones & directed calls accordingly
LEGAL CLERK – PARADISE AUTO & 10 CENT TITLE PAWN WARNER ROBINS, GA
02/20/17-11/30/18
Customer service
Answer phones
Take payments
Courtesy calls to customers
Processed title pawns
Handled repossessions
Prepared legal paperwork for court
FRONT DESK CLERK – COMFORT SUITES BYRON, GA
05/05/16-01/15/17
Customer service
Made reservations over the phone & in person
Checked guests in & out
Prepared breakfast in the morning if worked the night shift
Prepared housekeepers schedules in the mornings
CUSTOMER SERVICE –THE FLYING LOCKSMITH BRAINTREE, MA
01/05/16-03/20/16
Answered phones
Made appointments with customers needing assistance
Input appointments in the computer according to which state the locksmith was needed
Worked with large & multi-location companies needing locksmith work done
TEMP EMPLOYEE –TEMPORARY AGENCIES MASSACHUSETTS
6/11/15-01/03/16
Customer service
Cashier
Stock shelves
Banking transactions
Bought & sold monies to the vault
Outbound calling
911 DISPATCHER –PEACH COUNTY 911 FORT VALLEY, GA
12/08/14-06/05/15
Handled emergency & non-emergency calls
Dispatched officers or the correct agency to the call
Dispatched for Ft. Valley, Byron, Peach County, Fire and EMS
FOOD PROGRAM ASSISTANT –CHILDREN’S FRIEND/TENDER YEARS LEARNING CENTERS WARNER ROBINS, GA
11/24/2006-11/20/14
Data entry (input information from Income Eligibility Forms for 36 centers/15 centers, for each child in the centers)
Filing
Create monthly menus for each center
Managed operating costs monthly, including cook’s payroll and additional monthly expenditures from each center for the food program
Created spreadsheets & folders on the computer
Prepared & submitted monthly required State Program Filing
Handled problems or concerns with the food vendors and center directors
Handled cook’s notes daily for each center
Cook’s payroll, ensured accuracy for the food program
2006-2013 Children’s Friend – 36 centers
2013 – 2014 Tender Years – 15 centers
EDUCATION
J.P. STEVENS, EDISON N.J.
1996 MIDDLE GA TECH WARNER ROBINS, GA
GED
Martinsburg College
2020 Medical Billing and Coding Classes Certificate
REFERENCES
Pat Taylor
9568 Adams Park Rd
Dry Branch, Ga 31020
Donna Gilbert
927 McArthur Blvd
Warner Robins, Ga 31093
Heather Keene
Macon, Ga
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