Customer Service Control Analyst
Resume:
STELLA AHELEGBEY
***************@*****.***
Tel. 054*******
Career Objectives
Seeking an opportunity to be an employee in a firm, where I can use my passion, hardworking, and energetic attributes to work to achieve the best possible results that using skills, experience and professional abilities acquired over the years.
EDUCATIONAL BACKGROUND:
DATE
INSTITUTION
CERTIFICATE
2016-2020
University of Education,Winneba
BSc. Chemistry Education
2010-2013
Asesewa Senior High school
West Africa Senior High Certificate Examination (WASSCE)
2007-2010
Back to the Bible International
Basic Examination Certificate Examination(BECE)
WORK EXPERIENCE:
Date:
Institution:
Job description:
Duties:
2020- to date
Dannex Ayrton Starwin plc
Quality Control Analyst (national service)
Responsible to perform laboratory procedures and assays of
syrups, suspension, capsules and tablets
Responsible for the physical checks of tablets ( Weight, friability, .Disintegration, moisture etc)
Responsible to performing visual checks of finished products.
Responsible for microbial analysis
Responsible for water analysis
Responsible for documentation of microbial results.
Responsible for entering microbial results into data sheet and submits for review by senior analyst.
Ensures laboratory housekeeping is maintained at high standards
Ensures daily intermediate checks and calibration of analytical instruments and maintain accurate record-keeping for all documents.
Ensures that the required PPE is always worn when working.
Date:
Institution:
Job description:
Duties:
2020-2021
The Church of Pentecost, Atomic Hills English Assembly
Secretary
Responsible for taking notes and records of every activity that goes on
In the ministry.
Documentation and writing of reports.
Attend meetings when needed
Date:
Institution:
Job description:
Duties:
August-December 2019
Kwabenya Senior High School
Internship
-
Chemistry Teacher
Responsible for preparing and writing of lesson plan and notes
Delivering of lessons to students
Assigning home works, class test or grading test to assess students and documenting progress
Marking of students scripts and assignments
Taking students through practical activities
Conducting an end of semester exams for students and entering their results.
Date:
Institution:
Job description:
Duties:
June-September 2017 Aunty Bernice’s Cosmetic Shop @ Ashongman Estate
Salesgirl
Provides customers with information on available products and their prices with discount options.
Ensuring that customers are satisfied at the end of their shopping so that they can come back for future business
Collecting payment from customers
Handling complaint by a customer.
Responds to customers’ question.
Directs customers by escorting them to racks and counters.
Date:
Institution:
Job description:
Duties:
2013 - 2016
Yesu Dea Cold Store @ Ashongman Estate
Salesgirl
-
Serve customers by helping them selects products.
Greets and receives customers in a welcoming manner.
Respond to customers questions.
Provides outstanding customer service.
Manages financial transactions
Assists in inventory, including receiving and stocking merchandise
SKILLS/ABILITIES:
ICT:
Social:
Microsoft Office Suite (Word, Excel, Power point)
Tenacity and Endurance (ability to work under pressure)
Effective and excellent communication skills.
Good interpersonal and relational skills
Dedication (ability to work extra hours).
Highly Responsible (ability to work under little or supervision.
Ability to create conducive working environment and maintain discipline.
HOBBIES:
Reading
Cooking
Watching Movies
REFEREES:
1.Dr. Emmanuel Oppong (Senior lecturer)
Department of Chemistry, UEW.
2.Prof. Victus Samlafo
Deputy Dean of Students’ Affair and Senior lecturer
Department of Chemistry, UEW
Contact this candidate