Customer Service Representative

CELESTE ADAIR

*********@*****.*** 256-***-**** Anniston, AL 36201

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management

environments. Strong presenter, communicator and problem solver working effectively and productively with diverse

customers and individual needs.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of

customers. Looking for a new role where hard work and dedication will be highly valued.

Hands-on Manufacturer with outstanding skills in executing tests for fast-paced environments. Initiated preventive

‘measures and utilized test instruments for optimal performance of systems. Strong mechanical skills with eye for

detail in operations.

Flexible hard worker ready to learn and contribute to team success.

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and pro}

excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Skills

© Route management

* Microsoft Office expertise

© Report generation

© Call Center Operations

© Credit card payment processing

Experience

T-Mobile Oxford, AL

Work From Home

11/2020 - 11/2021

Honda Manufacturing of Alabama Lincoln,

AL

Production Assosciate

02/2019 - 08/2020

Eat at jacks Talladega, AL

Cashier

02/2016 - 05/2017

Educ:

ion and Training

Talladega High School Talladega, AL

High School Diploma

ee

Displayed strong telephone etiquette, effectively handling

difficult calls.

Answered questions and informed customers of current sales and

promotions.

Handled client inquiries with exceptional professionalism and

enthusiasm,

Informed customers about product lines and services offered by

company,

Provided customer service and issue resolution to increase QA.

satisfaction levels.

Engaged customers with proactive strategies to understand needs

and develop successful solutions,

Set up and operated production equipment according to daily

work orders and safety procedures.

Examined final products for conformance with quality and design

standards.

Moved items between machines, conveyors and transport

equipment to meet production needs.

Issued work orders for repairs to plan maintenance of equipment,

machinery and vehicles.

Monitored processes to maintain machinery function.

Operated cash register, collected payments and provided accurate

change

Completed daily recovery tasks to keep areas clean and neat for

maximum productivity.

Wiped down counters and conveyor belt to remove debris and

maintain cleanliness.

Worked closely with front-end staff to assist customers.

Accepted cash and credit card payments, issued receipts and

provided change.

Contact this candidate