Banquet Server Front Desk

Bryan Lopez

646-***-**** *******@*******.***

SUMMARY OF QUALIFICATIONS

Experienced Hospitality worker with over 10 years of experience. Reputation for excellence and high-quality service to guests. Good eye for detail; well organized, skilled in setting priorities. Resourceful and self-confident; can get the job done, and do it well. Possess strong interpersonal and communication skills. Able to remain calm and work well under demanding conditions. Equally effective working independently and as part of a team. Highly motivated to achieve set goals. Successful in mastering new skills through hands-on experience

EMPLOYMENT EXPERIENCE

Banquet and Utility Steward

Washed dishes, silverware, and cookware

Set up facilities for weddings, sit-down dinners, and other events

Swept and mopped the kitchen floors and assisted other stewards with their tasks

Maintained stock of duties and glassware including high ball glasses rock glasses

Emptied and cleaned out waste receptacles

Loaded and operated the dishwashing machine

Maintained cleanliness of kitchen and serving areas

Banquet Server and Busser

Always provided excellent service to ensure guest satisfaction

Refilled water glasses and replaced plates and settings as needed

Ensured accuracy of food orders before serving to guests

Assisted guests regarding menu items in an informative and helpful way

Was knowledgeable about all menu items, garnishes, contents and preparation methods

Houseman

Maintained cleanliness of hotel lobbies, guest rooms, and offices

Replenished supplies in guest rooms

Answered guest questions

Assisted bellmen and front desk staff as needed

Cleaned and prepared the banquet area for special events

Assured that meeting rooms were always well equipped and neat

Set up for events and functions

WORK HISTORY

Banquet Steward 3/2019 – 7/2019 The Yale Club of New York City New York, NY

Banquet Steward 1/2017 – 1/2018 Four Seasons Hotel New York, NY

Banquet and Utility Steward 8/2015 – 11/2015 New York Athletic Club New York, NY

Houseman 5/2012 – 1/2013 Apella New York, NY

Banquet Server and Busser 3/2011 – 2/2014 New York Friars Club New York, NY

Banquet and Utility Steward 2/2011 – 3/2013 Trump Soho Hotel New York, NY

EDUCATION

TCI College New York, NY

Associates Degree in Hospitality and Customer Service 2017

Contact this candidate