Trinity Edwards

Brooklyn, NY *****

Phone: 917-***-****

Email: adsb03@r.postjobfree.com

Education

Talent Unlimited High School,

Manhattan, NY

2021

Experience

New York Public Library Seward Park Branch Library Page October 2018 - July 2020

● Shelving books alphabetically and by a numerical system.

● Straightening the books on the shelves and making sure they are in order.

● Shelve and Organize in various departments such as the Adult, Young Adult, Children, and Foreign language departments.

● Familiar with checking books in and out.

● Answered the phone and assisted with customer service while assisting patrons with materials in the library.

● Assist patrons in locating library material.

Riseboro, Summer Youth Internship

July 2021- August 2021

● Assisted with filing and organizing marketing materials for the RiseBoro Homebase Outreach team.

● Updated the RiseBoro Resource Guide to provide a more thorough service for the community.

● Managed the customer service Emergency Rental Assistance Program (ERAP) hotline and connected with New York residents to help with financial assistance for their housing crisis due to Covid-19. Helped ensure all administrative tasks were assigned with multiple programs in the Empowerment division. Foot Soldiers LLC,

Porter, Tech Team

January 2021 - September 2021

● Sweeping the streets of properties and mopping floors.

● Taking out and rebagging garbage.

● Assorting recycling to ensure that it is taken out correctly. Quality Control, Admin Team

October 2021 - November 2021

● Making sure the teams were properly sweeping properties.

● Sent invoices and emails to our clients.

● Called clients and assisted them with their needs leaving them delighted. Restoration Hardware

Customer Service Associate, Delight Remote

November 2021

● Successfully problem solving and assisting customers over the phone.

● Being a team player and being attentive to meetings and clients.

● Fulfilling the needs of our customers.

Achievements

● National Society of High School

Interests/Activities

● Journalism

● Digital Communications

● Content Creator

Computer Skills

● Google

● Office 365, Microsoft, Salesforce

Volunteer Work

● Cleary Gottlieb (Mock Trial) (2017 - 2018)

● STEM from Dance (2019)

● Free Sekou Odinga (2014)

● Big Brothers Big Sisters Mentor Program (2017 - 2021)

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