Business Analyst

Deep Patel

309-***-**** Peoria, IL ************@*****.***

OBJECTIVE

Seeking a position in a Progressive organization that utilize state of the art technology that encourages innovative thinking, and allows the fullest possible use of my skills in meeting clients’ needs and expectations. EXPERENCE

Business Analyst March 2022 - Present

Caterpillar – Universal Mossville, IL

● Research and resolve inventory discrepancies, determine root cause, and recommend system change

● Provide daily support for the relevant functional are with SAP/EWM landscape by providing solutions

● Involved in planning activities for prioritize projects, including working with project support functional

● Analyzing data to understand the problem facing in organization and working towards resolving Business Analyst March 2021- March 2022

AJP-Network Central, IL

● Oversaw eleven Dunkin’ Donuts stores with turnover of $2.2M monthly and facilitate monthly meetings with various stakeholders to document requirements and explore possible solutions

● Redesigned customer communication and fulfillment protocols, increasing customer satisfaction rates by 32% and saving the company 200K+ annually due to reduction in refund requests

● Analyzed financial operations for all eleven Dunkin’ Donuts stores accounts valued at $150K–$250K each, including operating expenses, revenue cycle management, cash flow, and competitive analysis

● Conduct 5+ levels of testing including functional, regression, user acceptance, integration, and performance to ensure customer needs are met.

Financial Analyst Feb. 2020 - March 2021

State Farm Peoria, IL

● Perform comprehensive analysis of business financials and assist the senior management team in making informed investment decisions through regular forecast reports

● Assist senior management with preparing monthly reports for executive meetings, including consolidating financial data, performing budget vs. actual variance analysis, with detailed charts

● Conduct routine audits and update internal databases with new financial information EDUCATION

Bradley University Bachelor of Science in Finance and Management and Leadership Dec. 2021 GPA: 3.6/4.00

● Successfully completed SR Business Consulting Project

● Coursework: Business Statistics, Legal Environment Business, Business Finance, International Finance Management, Investment Analysis, Quantum Analysis II SKILLS

Data Analysis Problem Solving Microsoft Suite (Excel, Outlook, Power BI - Teams, PP, Word) Critical Thinking Tableau SQL SAP Consultant Trilingual – English, Hindi, Gujarati CERTIFACTES

● Bloomberg Market Concept, Bloomberg LP

● Data Science Foundations- Level 1, IBM

● Heartland Bank Money Matters Program, Heartland Bank

● Synopsizor Delivering Solution Business Analyst

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