Customer Support Cleaning Technician

RODRICK NORRIS

Dallas, TX ***********@*****.*** 214-***-****

OBJECTIVE

Experienced Laborer seeking a position in a company that will allow me to utilize my skillsets with over 15+ years of client facing, and customer support experience. The goal is to strive to grow in an entry level position that also has a career path plan that would eventually lead to a management role as I evolve with a company.

EXPERIENCE

U-Haul

Mover 10/2021 – 3/14/2022

Worked in a small group setting as a Representative of company, supporting needs of Customers by handling their merchandise. Handled commercial and residential needs by Loading items and drove to the delivery location to assist with unloading. Lifted over 50 pounds per moving assignment. Oversaw and assisted with safe transportation while providing efficient quality and care to property of clients.

JJ Home Restoration and Window Cleaning LLC

Window Cleaning Technician 4/2019 – 3/2022

Responsible for removing dirt and grime from windows and glass surfaces utilizing a non-abrasive glass cleaning solution, water, and rubber squeegee blades. Determined whether window glass was clear, reflective, or tinted and applied window cleaning techniques accordingly. Utilizing a scrim and microfiber cloth to reduce the amount of excess water and moisture from the windowsills. Ensuring that all window cleaning and lift equipment were in good working order.

JJ Home Restoration and Window Cleaning LLC

Renovation Technician 11/2020 – 5/2021

Acted as a dedicated resource for new construction and in-house renovations as needed. Performed carpenter/ craftsman duties as requested. Maintained current knowledge of electrical, plumbing and appliances to be utilized on assigned projects. Installed cabinets, laminate, doors, trim, rough and finished carpentry. Inspected units upon completion of renovation to for appropriate operation and quality control, remedy as necessary for appropriate make- ready conditions.

Domino’s Pizza

Delivery Driver 6/2016 – 11/2016

Transported customer deliveries from the restaurant to a customers desired location. Performed quality checks on items to ensure that customers were received the correct orders with minimal errors. Processed cash or card payments and returned change when necessary. Effectively communicated with main office to ensure that we were aligned on all delivers and expected orders.

SKILLS

Customers Service

Cash Handling

Quality Assurance

Client Facing

Manual Labor

Licensed Driver

Team Player

Punctual

Adaptability

Leadership Skills

Dependable

Window Cleaning

Novice Renovation

Novice Plumbing

Multitasker

Time management

REFERENCES

Available upon request

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