Transaction Coordinator Office Administrator
Resume:
STEPHANIE
THOMPSON
*********@*****.***
Personable Office Administrator with 30 years of
experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
PROFESSIONAL SUMMARY
SKILLS
• Meeting coordination
• MS Office
Inbound Phone Call
Handling
•
• Financial Services Support
Managing Office Supply
Inventory
•
• Office management
• Business administration
• Event Coordination
• Bookkeeping
• Office administration
• Mail handling
• Typing 50 words per minute
• Administrative support
• Time management
• Processing expenses
• NV Public Notary
Santa Rosa Junior College
Santa Rosa, CA
Business
Napa Valley College
Napa, CA
Business Administration
EDUCATION
Chase International Real Estate - Office Administrator Zephyr Cove, United States • 08/2020 - 08/2021
Windermere Real Estate - Real Estate Broker Assistant Napa, California • 08/2013 - 05/2020
ZipRealty, Inc. - Escrow Coordinator
Emeryville, CA • 02/2010 - 05/2012
WORK HISTORY
Supported Agents and Broker with proactive
correspondence management, document coordination
and customer relations.
•
Delivered clerical support by handling range of routine and special requirements.
•
Tracked office supplies and restocked low items to keep team members on-task and productive.
•
Produced high-quality documents, spreadsheets and
presentations for internal and customer-facing needs.
•
Compiled and distributed reports and contracts, auditing data prior to shipping to promote accuracy.
•
Prepared and submitted sales status reports for agents commissions.
•
Managed production of sales listings by coordinating with Broker and Agents to facilitate high-quality work.
•
Prepared documents such as purchase agreements and disclosures and used CARforms, SkySlope and Docusign to complete paperwork.
•
Developed and deployed marketing collateral to
promote properties and drive sales.
•
• Conducted closing processes with customers, realtors, Lake Tahoe Community
College
South Lake Tahoe, CA
AA- Addiction Studies
Allied Business Schools
Laguna Hills, CA • 01/2014
Real Estate
CERTIFICATIONS
Real Estate Certificate,
Allied Business
•
Transaction Coordinator
Certificate
•
Milan Masters Dyslexia Center - Office Manager
Napa, CA • 08/2008 - 06/2010
lenders and attorneys.
Collaborated with title department to resolve title issues such as legal descriptions, easements, lot splits, vesting and bankruptcies.
•
• Monitored pipelines to track and log status of loans. Compiled closing packages for drafting and presentation accuracy.
•
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
•
Established workflow processes, monitored daily
productivity and implemented modifications to improve overall performance of personnel.
•
Managed budgets, appointment scheduling, employee
and event itineraries and accounts to improve
productivity initiatives.
•
Maintained CRM database with customer updates and
report generation.
•
• Maintained computer and physical filing systems. Optimized organizational systems for payment
collections, AP/AR, deposits and recordkeeping.
•
Managed office operations while scheduling
appointments for department managers.
•
Coached new hires on company processes while
managing employees to achieve maximum production.
•
Contact this candidate