Customer Service Laundry Attendant
Resume:
Denesha Wright-Shaw
Rochester, NY 14615
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SUMMARY OF QUALIFICATIONS
● Ability to communicate effectively both written and orally.
● Strong customer service skills.
● Experience in conducting training sessions effectively.
● Experience working with people from various backgrounds.
● Ability to assess appropriate training needs and facilitate PROFESSIONAL EXPERIENCE
Shift Lead, Walgreens, Rochester NY 2022-present
● Maintain control of shift, Cashier, Merchandising Shift Manager, Arbys, Rochester NY 2021-present
● Maintain control of shift, team members, delegate task to team members, handle customer requests and complaints, inventory Cashier, CSTM (Customer Service Team Member), KFC, Rochester NY 2021-2021
● Take Orders, package food, work with customers
Seasonal Associate, Amazon, Rochester NY 2021-2021
● Sort packages for delivery
Housekeeper, Cardiff Hotel & Spa, Ocho Rios St. Ann, Jamaica 2017-2018
● Responsible for cleaning and preparing guest rooms while performing guest request for linen and toiletries
Housekeeper,Mandeville Hotel, Manchester, Jamaica 2015-2017
● Responsible for cleaning and preparing guest rooms, and laundry attendant
Merchandiser, Parang Industries 2013-2014
● Pack the company products on shelves in the grocery stores using the first in first out method.Ensure goods are properly dated and labeled
● check stock content to verify there's adequate amount in each store Cook, Restaurant of Jamaica KFC
● Responsible for preparing all spicy products 2009-2013 EDUCATION & CERTIFICATIONS
Diploma in Housekeeping Supervisor level 3, STVET Heart, NewPort Manchester Jamaica Health Care Assistant level 2 NCTVET, Bryan's Nursing Academy, Mandeville Manchester Jamaica High School Cross Keys High School, Cross Keys P.O Manchester Jamaica AWARDS & RECOGNITION
● Awarded outstanding performance in English at Cross Keys High School
● Awarded most outstanding student at STVET Newport Heart community college
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