Service Representative Customer
Resume:
Azalea Sweets
******@*****.***
Work Experience
Delivery Driver
UPS - Las Vegas, NV
April 2021 to April 2022
Making sure to deliver packages to homes, and commercial businesses safely and diligently. Keeping my work space clean and free of debris. Making sure to use proper mechanics for self care. Physical strength and endurance, attention to details; customer service orientation, fast response to an emergency or unforeseen situation; ability to work under minimum supervision, driving skills and record
Customer Service Representative
ECE Consulting Group - Las Vegas, NV
February 2018 to March 2021
•Provide timely responses to client emails, live chat, and voice support
•Approach issue resolution with efficiency, empathy, and professionalism
•Demonstrate a true passion for serving customers and resolving issues
•Creatively and proactively drive continuous improvements that lead to delighted customers/service
•Ensure client files are accurate and updated
•Ensure all interactions are held with the highest level of confidentiality
Budtender
NUWU Cannabis Marketplace - Las Vegas, NV
February 2020 to December 2020
Welcome clients and assisted them in finding the right medication for their symptoms. Providing education when needed for the medication. Handling money and packaging.
Education
High school diploma
Skills
•Salesforce
•Upselling
•Computer skills
•Slack
•Sales
•Call center
•Negotiation • Zendesk
•Cold calling
•Fraud
•Microsoft Office
•Microsoft Powerpoint
•Intelligence community
•Time Management
•Delivery Driver Experience
•Live Chat
•Technical Support
•Driving
•Troubleshooting
•Box Truck
Additional Information
Was promoted to Coaching manager at ece consulting during 6th month of employment.
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