Care Representative Student Leader

WORK EXPERIENCE

ALINA

CHAMLAGAI

513-***-****

adsakd@r.postjobfree.com

CONTACT

Proficiency in

troubleshooting

SKILLS

Time Management

and problem solving

Strong analytical

and reasoning skills

Verbal & Written

communication

Creative and Collaborated

Analytical Thinking

Responsible, multi-tasker

with a strong work ethic

and customer service skills

English

EXTRACURRICULAR

ACTIVITIES

Hindi

Nepali

LANGUAGE

PROFESSIONAL PROFILE

EDUCATION

Kable Academy Graduating September 2022

Pursuing CyberSecurity Certification

Lansing Community College (Graduated 2018)

Associate Degree

Everett High School (Graduated June 2016)

Pharmacy Technician (11/2020-Present)

HUMANA

N E T W O R K S U P P O R T

A N A L Y S T

Independent and self-motivated person looking for a position in Network Support with an opportunity to grow, gain experience, and broaden horizons. Patient, punctual, and Hardworking individual. IT Support Specialist

Network Support Specialist

Improved inventory management procedures to reduce overhead, backorders and overstock.

Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.

De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. Mentored new employees on procedures and policies to maximize team performance. Resolved over 100 inbound and customer calls per day.

Ubiquity Global Services

Customer Care Representative (01/2018-10/28)

Volunteering

Fundraising

Student Leader and Mentor

http://linkedin.com/in/alina-

chamlagai-089884246

Contact this candidate