Service Representative Customer

Derrick J. Hector

**** **** **** **** #**** Dallas, Texas 75254 **********@*****.*** 337-***-****

Objective

To utilize my experience and education with professionalism where it will enhance success and productivity.

Education

Grambling State University Grambling, Louisiana

BSW May 1994

Social Work 3.7GPA

Experience

Dickers Staffing

03/2022 – Current

Temporary assignment

Reception

File organization

03/2020 – 02/2022

Family Flooring

Dallas, Tx

Assist with tile installation

05/2013 - 12/2019

Customer Service Representative Nerium International LLC. Dallas, Texas

Answer Inbound calls

Assistant clients concern with products, orders and personal website

Problem resolution

Technical Support

Place orders

Explain commissions payout

Provide introductory information to new customers

Letting customers know of additional products

Escalating queries and concerns

02/2011 – 12/ 2013

Dickers Staffing

Federal Reserve

Answer inbound calls

Assist clients with setting up direct deposit

Problem resolution

Technical Support

11/2009 – 10/2010

Customer Service Agent Next RX Plano, Texas

Answer inbound call and assist clients with pharmacy orders or issues.

Awards & Acknowledgements

Earned Super-Agent Status

Won multiple awards for daily intake calls

Contact this candidate