Objective:

To obtain a rewarding and challenging career with a company that will enhance my knowledge, skills, and personal development in the Information Technology field.

Summary

Systems/Network Professional with 38 years of Information Systems/Technology experience.

Experience with SAN administration and management

Experience in Disaster Recovery planning, implementation and management.

Experience in server installation, configuration and consolidation.

Experience with Virtualization – VMWare/vCenter

Experience with Citrix Management

Excellent self-management, communication and problem-solving skills.

Detailed, hardworking, goal oriented and quick to learn the latest technology, procedures and methodologies.

Customer service driven whether it is with internal or external customers.

Experience with hardware and software procurement and working with vendors for both data and voice circuits procurement.

TECHNICAL SKILLS

Installation, configuration and management of the following hardware:

oHP ProLiant (DL & ML), Dell PowerEdge 700 Series.

oCisco & HP switches and routers

oCisco PIX/ASA Firewall Appliances

Installation, configuration and management of the following SAN Solutions:

oEMC CX3-10 (iSCSI)

oHPE 3PAR 7400

oHP EVA4400

Installation, configuration, management and troubleshooting Windows 7/8/10/11, Windows Server 2000/2003/2008/2012/2016/2019

Installation, configuration, management and troubleshooting NetBackup 8.1.1, Acronis (Honeywell EBR) –

oBackup Policies and Restores

oHPE Tape Libraries

Installation, configuration and management of Raritan KVM Solutions.

Citrix experience: Setting up published applications and managing user access to published applications.

Hands-on experience with installation, configuration and management of Antivirus Endpoint Protection Software…primarily Symantec and McAfee.

DR planning, documentation and testing

Preparing for and carrying out IT Cyber Security Audits in a Manufacturing Plant environment

Microsoft Active Directory planning, implementation and management (DNS, DHCP, User Management, etc…)

oExperience connecting Windows Domains for migration purposes

Experience Detail

Chevron Phillips Chemical Co. – Sweeny Plant – IT Specialist, ICS Security

Sweeny, Texas

August 2011 – March 2022 (Retired)

Managed 4 Windows Domains (Windows 2012/2016) on 4 separate networks

o~145 Servers (Physical & Virtual)

o~50 Windows 10 Workstations

Installed, configured, and managed HPE DL360/380 server hardware including C7000/BL465c Gen10 Blade Servers and Synergy 12000 Frame/480 Gen10 Blade Servers

Installed, configured, and managed Dell PowerEdge 700 Series server hardware

Managed Citrix Application Delivery Environment – responsible for troubleshooting user connectivity issues, publishing applications and VDIs

Managed 3PAR 7400 SAN – configured Hosts, Volumes, Zoning on HP SAN Switches

Managed HP EVA 4400 prior to replacement with 3PAR 7400

Managed IVANTI Patch Management Solution across 4 Windows 2012/2016 Domains

oResponsible for patching ~200 (Servers and Workstations - mix)

Managed NetBackup v8.1.1 servers with attached HPE MSL 2024 Tape Libraries across 4 networks

oSetup/managed backup policies

oPerformed restores when necessary

oSuccessfully restored several VMs after a DR event where it took out our SAN Storage System.

Installed, configured, and managed Windows 10 Workstations

Assisted vendors with server/application installation/configuration

Utilized Remedy’s Change Control Module to track/manage infrastructure changes. This also included the site MOC (Management of Change) processes

Utilized Remedy’s Help Desk System to track end user requests

Participated in ICS Cyber Security Audits and Vulnerability Assessments (pre-audit tasks)

Collaborated with different groups including, Process Automation, Corporate Support Staffs, Operations, DCS and IT Vendors

Responsible for 24/7 callout on critical issues

Worked with various Contract Personnel as required for different projects

Worked well with the DCS Group on troubleshooting 3rd party DCS Applications

Maintained ICS Security Policies & Procedures and Site DR Plan as part of the company’s Business Continuity Plan.

oPerformed annual testing of backup systems

Robert Half – Contract to Hire – TS3 Technology

Stafford, Texas

April 2010 – August 2011

Managed Inter-Tel phone system – keysets, voicemail boxes, DIDs, etc.…

Configured Cisco 2811 Router with 3 WICs and setup multi-link WAN connections to replace the existing Cisco 1841 router with only 1 WIC.

Maintained network equipment consisting of HP Procurve Switches and Cisco 2811 Router

Setup Remote Access VPN User accounts on ASA 5515 Appliance.

Performed an assessment of the existing server environment.

Installed VMware ESXi 4.0 on Dell 2950.

Virtualized existing production servers where necessary.

Virtualized servers that were no longer in production for backup purposes.

Active Directory and Exchange 2007 Administration for 60 users

Installed, configured and maintained EMC CX3-10 SAN. Reconfigured domain, Storage Processors, iSCSI connections, setup LUNs, RAID Groups and Storage Groups. Installed connectivity components on servers requiring connectivity to the SAN.

Built new File Server connected it to the CX3-10 via iSCSI and migrated data from existing file server

Created login script for users to map network drives to new File Server.

Supported 60 user environment consisting of HP/Dell Workstations, Laptops and Thin Clients. Troubleshot problems ranging from ERP System connectivity, desktop applications, Terminal Server connectivity

Implemented new backup strategy using Symantec Backup Exec 2010 and Symantec Continuous Protection Server 2010 on HP Server and 1x8 tape autoloader – LTO4

Worked with vendor on consolidating network printers and copy machines. Created the proposal to present to management for approval.

Responsible for obtaining quotes for new hardware and software.

Provided support for production software consisting of Made2Manage ERP System, ECN Manager, DesignLink and CELLS Workflow. Setup user accounts and troubleshot connectivity issues for these applications.

Precision Drilling Company - Network Analyst

Houston, Texas

May 2005 – March 2010

Upon being hired I performed an assessment of existing network, server and monitoring systems. Provided findings and recommendations to the IT Director. Those recommendations included redesigning the data center using current technology at the time consisting of APC Racks, Symmetra LX UPS, Cisco 3750 Switches, PIX 515 Firewall(replaced existing Check Point Firewall), Raritan Dominion KX32, and the latest generation HP Proliant DL 360/380 Servers. Installed and configured APC NetBotz for monitoring access and the environment for the data center.

Migrated existing domain controllers from outdated hardware to current HP Proliant DL 360 hardware

Managed multi-site network consisting of Frame Relay circuits running on Cisco Routers. Worked with AT&T on obtaining quotes and installation of MPLS circuits to replace the existing Frame Relay connections.

Maintained both internal and external DNS. External DNS entries included HTTP/HTTPS and MX Record.

Managed multiple websites using Microsoft IIS running on load balanced Windows 2003 Servers for the company consisting of Automated Purchasing System, PCard (Purchase Card) and the company’s website.

Designed and implemented a DR Strategy for the company using one of our division offices as a DR Site. Managed all aspects of the DR Strategy including budget, site build out, additional data circuit installations, equipment installation and configuration. Hardware consisted of the latest APC server racks and ladder system, managed PDUs, Symmetra LX 16KVA UPS with managed environmental modules, HP Proliant DL 360/380 G4 Servers. Installed and configured 16 port Raritan KVM Switch to remotely manage DR Servers. Applications that were replicated consisted of domain controller, web server, Exchange 2003, SQL 2005 and File/Print Services. Installed and configured Double Take software and used DTAM to configure replication and failover for Exchange, File/Print and SQL 2005.

Managed 500 user Windows Server 2003 Active Directory/Exchange 2003 environmental with duties including user account setups/deletions, group access, NTFS permissions, mailbox creation, managed mailbox rights, performed mailbox restores (messages, contacts, entire mailboxes) using Ontrack PowerControls and OPC Extract Wizard. Configured and managed Exchange 2003 recipient policies, GAL, Public Folders (managed access rights to public folders).

Provided Blackberry support for users consisting of Blackberry Enterprise Server and a wide variety of Blackberry devices from AT&T and Verizon. Installed and configured and troubleshot problems with Desktop Manager. Responsible for activating Blackberry devices and services with the appropriate providers. Configured and managed user profiles and user policies on Blackberry Enterprise Server.

Installed and configured Citrix Presentation Server 4.5 in a 2-server farm. Installed required applications to be published to the user community. Setup and managed access to those applications using domain groups. Provided installation support for the ICA Client. Installed and configured Citrix Web Access and made the appropriate changes to the firewall. Troubleshot any problems that came up with users accessing the published applications either with the ICA Client or the Citrix Web Client.

Managed 2-EMC CX3-10 iSCSI SANs (SATAII and FC Disk Arrays), Production and DR. Configured management IP address for the SPs, configured LUNs, RAID Groups and Storage Groups, installed and configured EMC connectivity components iSCSI Initiator, PowerPath, Solutions Enabler, Navisphere Host Utilities – Navisphere Agent, Snap View, Navisphere CLI, and Navisphere Server Utility) on hosts to connect them to the CX3-10. Installed and configured EMC EmailXtender for Exchange 2003 and EMC DiskXtender to test archiving for Exchange and Files.

Designed, installed and configured a backup strategy(Daily/Weekly/Monthly/Quarterly) for File, Exchange 2003, SQL 2000/2006 Databases using HP DL 380 and HP Ultrium LTO4 Tape Autoloader hardware and Symantec Backup Exec 11d and Continuous Projection Server for easy file retrieval (CPS allowed retrieval of files from different dates). Managed Iron Mountain Account and tape rotation for offsite storage.

Managed AS400 for the Accounting Department – installed and configured the AS400 Client on Windows XP Pro workstations, maintained user profiles on both the OS and Accounting System (Avatar), maintained user menu security within the Avatar Accounting System, installed and configured Spool-It on users workstations to allow them to pull customized reports.

Maintained all IT documentation consisting of IP Address management, Server and Network Device hardware and software, and created and maintained network drawings using the latest Visio software.

Responsible for procurement for all hardware and software for the company.

Provided end user support for 500 users (Executives, Executive Assistants and regular users) from desktop/laptops to software applications, to VPN Access, Citrix connections, MS Office products, and Audio/Video equipment.

In late 2008, the company was bought out by a Canadian firm. Once the merger was completed I provided integration support for in the following areas: migrating users from Exchange 2003 to Lotus Notes, utilized SysTools conversion utility to convert PST files to Lotus Notes NSF files, quickly learned how to install and configure (and troubleshoot )Lotus Notes 8 client on user’s workstations. Assisted Infrastructure group with performing IOS upgrades on all the existing routers and switches and restructuring existing network core switches to incorporate the new company’s VLAN strategy. Quickly learned Remedy Help Desk System to manage Service Desk Requests, Change Requests and Tasks. Quickly learned VMware ESX 4.0, setup ESX 4.0 Hosts and Virtual Machines (Windows 2003 Servers and XP Workstation VMs). Re-wrote the company’s existing ESX Install Documentation. Quickly learned to use Altiris to reimage existing workstations and push software applications using the Altiris Console. The last assignment I had was building a Windows Server 2003 VM on an ESX 4.0 Host and installing Websense Filtering Service pointing it to the Websense Policy Server.

Strategic Network Consulting, Inc. – Network Engineer

Houston, Texas

May 2001 – April 2005

Project for Tribal Casino and Resort and their Ski Resort

Involved in the design and implementation of IT infrastructure overhauls The overhauls included implementing a fiber backbone of Single Mode (SM) and Multi-Mode (MM) fiber runs, depending on the distance, between buildings at the Ski Resort and at IMG facilities.

The network backbone was completely built with Cisco equipment consisting of Cisco 6500, Cisco 3500 PWR Series Switches, Aironet 1200 Series, 2600 Series routers, PIX 515 & 501. I assisted in the installation, configuration and management of all the Cisco equipment based on the design from an outside consulting firm.

Assisted optimization and reassigned existing server roles as needed and purchased approximately 30+ new Dell PowerEdge and HP ProLiant servers at two locations.

Upgraded existing 2000 Active Directory to 2003 and as well as their Exchange 2000 Server to Exchange 2003.

Implemented Symantec Ghost Enterprise desktop imaging solution.

Migrated all the servers from the old casino’s server room to the new data center. All servers are running Windows 2003 Server with the exception of some legacy server apps that were only supported on Windows 2000 Server.

Involved in implementing and managing Cisco Call Manager with a Nevotek Voice Mail System. Also deployed Cisco Aironet Wireless Access Points throughout the building providing 100% Wi-Fi Internet access throughout the new Casino building.

Various Assignments/Projects:

Performed 250-User Windows 2000/Exchange 2000 upgrade to Windows Server 2003/Exchange Server 2003.

Performed 75-User Windows NT/Exchange 5.5 migration to Windows Server 2003/Exchange Server 2003.

Performed Windows NT/Exchange 5.5 migration to Windows Server 2000/Exchange Server 2000 for several small clients.

Performed assessment, design and implementation for Windows Server 2003/Windows XP Professional Solution for the College of Business Student Lab at a large university.

Performed Network/Security Assessment for local government organization.

Performed assessment, design and implementation for an 800-User Windows Server 2003/Exchange Server 2003 Pilot for large university.

Assisted Business Development Staff by meeting with new and existing clients to provide Network/Systems Design and Implementation, Proposals and Statements of Work.

Performed IT Network/Security Audit for 70-User Corporation.

Performed 500-User migration/coexistence from Novell GroupWise to Microsoft Exchange 2000 Server for offshore drilling company.

Provided field engineers with Level 2/Level 3 Support when required.

Digital Consulting & Software Services, Inc.

Sugar Land, Texas

July 1999 – April 2001

DCSS (Consulting Services) – Systems Engineer

Assisted Business Development Staff by meeting with new and existing clients to provide Network/Systems Design and Implementation Proposals/Statements of Work.

Assisted outside firm with upgrade and migration from Check Point 4.0 to Check Point 4.1 running on Sun Netra Enterprise Level Servers with Solaris 2.7 Operating System.

Managed and supported the following environment for a large hospital in the Houston area: Check Point Firewall-1 4.0 (Primary/Secondary configuration) – managed network objects, NAT Rules, and Security Policy, and monitored Security Logs daily, Check Point User Account Management.

Managed Websense Server – monitored activity and managed policies for different types of users.

Managed Entrust Certificate Server.

Managed Cisco VPN Client and SecuRemote Client for 300 Users.

Performed the following duties for a chemical plant during construction and startup: Helpdesk Management using Blue Ocean’s Track-IT, designed and documented standard workstation/laptop image, performed implementation of standard workstation/laptop image using Symantec Ghost.

Designed and implemented wireless solution throughout the plant using Intermec MobileLAN Access Points and Intermec Handheld 6650’s as well as Vehicle Mount 5055 computing devices.

DCSS (Internal/ASP Support) – Network Engineer

Managed Information Technologies and Systems for 3 locations consisting of Windows NT 4.0 Domain with 250 Users, DNS, DHCP, Print Servers, IIS Servers, SQL Servers, Windows 2000/NT Cluster (IIS & SQL), Check Point Firewall-1 4.1.

Valspar Refinish – IT Manager

Picayune, Mississippi

September 1992 – September 1998

Installed, configured and managed multiple Windows NT 4, Novell 3.12/4.11 Servers.

Installed, configured and managed Windows NT 4 Server with Exchange 5.5.

Installed, configured, & troubleshot LAN/WAN network connectivity between 6 different sites, comprising of Fractional T1, T1 and Frame Relay connections.

Managed NorthStar Meridian Phone and Voicemail Systems.

Maintained FoxPro 2.x Code based Formula Retrieval Application for 800+ Customers.

Provided support for the company’s Accounting System (Platinum for Windows) and Manufacturing System.

Mar, Inc. – Computer Operations Shift Supervisor

Stennis Space Center, Mississippi

January 1991 – September 1992

Supervised Operations Personnel for the Navy’s Primary Oceanographic Prediction System (POPS) Supercomputer Center, which consisted of 2 Console & 1 I/O operators.

Provided reporting for the daily activities of the computer center, to contractor and government management personnel.

Managed CRAY YMP-8/16 Supercomputers via Local Consoles and Sun SPARC II Workstations.

Managed multiple StorageTek 4400 Tape Silos

Performed routine maintenance on tape drives in the STK Silos.

Education

Pearl River High School (Diploma), Pearl River, LA May 1983

Pearl River Community College, Poplarville, MS

Associates Degree in Computer Technology, May 1989

Contact this candidate