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Program Manager Operations

Location:
Colorado Springs, CO
Salary:
Q30,000
Posted:
August 24, 2022

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Resume:

** ***** ********** ********** *** federal IT clients by managing migrations and implementations of IT systems in Data Center hosted environments. Specialized in migrations of legacy systems into new data center locations. In-depth understanding of Data Center requirements to deliver provisioned infrastructure supporting; migrations, implementations, upgrades and decommissioning. Navigation of 3rd party data center hosts and HW/SW vendors, communications networks and BW services providers. Highly successful, independent motivator dedicated to guiding programs and customer initiatives through completion. Capable of communicating at the highest executive levels, both internally and externally.

SKILLS

CAP Certified (RMF)

Detailed MPP per project

Client communications

Technical liaison between disciplines

Team player

Security +

On-time/On-budget solutions

Self-motivated

Technical solutions research

Proven results

EXPERIENCE

MARCH 2006 - PRESENT

DATA CENTER EXPERTISE:

Subject Matter Expert delivering processes and policies to integrate migrations’ workflows as a mature sales, operations and maintenance product. Product development responsibilities from client initiations, requirements discovery, engineering scope and planning to execution.

Provided subject matter expertise, systems solutions and architecture, while managing 200+ systems

administrators and engineers supporting USAF 844th, ITA IMCEN/CCSC, AOC, Mark Center migration,

OSD AT&L eBusiness center and WHS. Managing responsibilities for these programs valued over $12M

annually, my responsibilities included; P&L, systems design and deployments, vendor management/

engagement and client relationships between components within the NCR. Successfully transitioned

the OSD application development division from a Waterfall to an Agile, SCRUM, and Team Foundations

center of excellence within the Enterprise. Successfully supported multiple TIER I-IV IT Support Services

programs, across varying clients and contracts. Including over 1100 VM migrations into the DoD Mark

Center

OCTOBER 15, 2019 – MARCH 2021

SR. TECHNICAL PROGRAM MANAGER, GENERAL DATA TECH

Sr. Technical Migrations & Implementations Program Manager, singularly responsible for developing and implementing weekly status reporting tools, to document and measure metrics for time-to-bill projects. Participated in the development of goals for both individual contributors, as well as the implementations engineering and project management teams. Completing customer migrations, utilizing all corporate e-Tools, to include ServiceNow (ticketing systems), Equipment Manager (asset and monitoring systems), as well as all MS Project planning. Migration responsibilities from client initiations, requirements discovery, engineering scope and planning to execution. Managed multiple customer events simultaneously, including escalations between divisions. While maintaining migration workload, I was tasked to support internal initiatives, such as network engineering backbone upgrades and migrations, requiring extremely detailed planning and third-party coordination, for down-to-the-minute cutovers, to maintain customer SLAs and network up-times.

MARCH 20, 2016 - OCTOBER 15, 2019

SR. TECHNICAL MIGRATIONS MANAGER, QTS

Sr. Technical Migrations & Implementations Program Manager, Leadership team member, singularly responsible for developing and implementing weekly status reporting tools, to document and measure

metrics for time-to-bill projects. Developed and delivered training materials to the annual sales executive summit in Richmond in 2019. Participated in the development of goals for both individual contributors, as well as the implementations engineering and project management teams. Executed over 200 legacy migrations within 3 years, to include successfully closing 3 data center locations, with annual net savings over $2M.

DECEMBER 2013 – APRIL 2016

SR. TECHNICAL PROGRAM MANAGER, XCELERATE SOLUTIONS

Sr. Program Manager under the DISS program, responsible for the design, installation, configuration, cyber posture, IaaS, PaaS and SaaS delivery for the successful deployment of the client's new JPAS application. To include multiple external interfaces, agencies and systems. Successfully stood up the primary site and deployed the production platform within 6 months, including moving from the legacy data center to a Network Enterprise Center. Additionally, supporting all activities required for secondary sites to successfully utilize our Technical installation documentation to deliver the IaaS for the DR stand-up.

JULY 10, 2001 – JULY 2016

PENTAGON RENNOVATION PROGRAM

During my tenure with the Pentagon Renovation team, I was a principal on the design and transformation solutions team developing and deploying the pilot programs for thin clients (RSAC), IBM blade servers (BCSR), EMC/Brocade fabric, and the apple clients (WHS). Clients to include; DLA, DMDC DISS, Army Operations Command, Army Information Technology Agency (ITA), SIGNAL Center, OSD AT&L eBusiness, 844th Communication Squadron, NMCC, RSAC, Pentagon renovation, FBI and many others through identifying and designing to customer requirements, through systems integration, acceptance and O&M. Additionally, captured Federal business to include; Prime contracts, IDIQ's, task orders and sub-contracts totaling over $100M over my last 6 years in the Federal industry.

JULY 2010 – JULY 2012

SR. TECHNICAL PROGRAM MANAGER, CACI

SR. PM/Operations manager

Responsible for over 16 programs, 220+ operations support personnel with an average annual contract value exceeding &12M.

2008 - 2010

SR. VP EAST COAST DIVISION, REVISION, LLC

Onsite Sr. PM/Operations manager

US Army ITA Data Center

2001 - 2008

SR. PROGRAM MANAGER, GDIT

Director of Audiovisual Engineering

Pentagon Renovation Program Systems Engineering

Completed my tenure as the prime contractors Director of Engineering (over 2 years), managing all

subcontractor relationships, client and construction designs and approvals. Created documentation

standards, to include construction integration packages and standards, and as-built turn over packages

for over 300 conference and command and control systems deployed within the Pentagon and the

National capital region. Maintained all vendor relationships and current/emerging technologies

capabilities to ensure the systems designs and integrations were current and applicable to the solution

required and deployed.

NOVEMBER 2012 - DECEMBER 2013

SR. TECHNICAL BUSINESS DEVELOPMENT, CKA, LLC

Responsible for identifying existing, new and potential opportunities to expand Information Technology

Support Services within the Federal Civilian agencies for a woman owned certified small business.

Successfully identified; procurement opportunities, increased win probabilities and company visibility

with small business advocates and administrations with multiple agencies outside of the existing client

base. Worked with prime and sub-contractors to develop, procure and integrate solutions for clients.

Tracked Federal and State opportunities and crafted proposals with potential to double the annual

revenue.

JULY 2011 - NOVEMBER 2012

FEDERAL SALES AND BUSINESS DEVELOPMENT, NETCOM TECHNOLOGIES

Responsible for identifying existing, new and potential opportunities to develop an audiovisual line of

business within an infrastructure centric certified small business. Successfully identified sole source

opportunity with US State Department within first 3 months to develop and land over 750k in executive

conference facilities. Worked with prime and sub-contractors to develop, procure and integrate solutions for clients. Tracked Federal and State opportunities and crafted over 30 proposals averaging 4

per week.

EDUCATION

SEPTEMBER 1991

BS ELECTRONICS ENGINEERING & MANAGEMENT, USAF UNIVERSITY

NIST

Certified Precision Measurement Electronics

National Institute of Standards and Technology

JULY 1992

SOUTHERN ILLONIS UNIVERSITY, MCAS YUMA

133 credit hours in Electronics Management

MILITARY

HONORABLE DISCHARGE: E-3 – 1992

UNITED STATES MARINE CORPS

MOS: 6492 PMEL

REFERENCES AVAILABLE UPON REQUEST



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