Virtual Assistant Psychiatric Technician

VICKY A. MILLER

Virtual Assistant

909-***-**** **************@*****.*** Upland, California 91737

OBJECTIVE

I am seeking a remote full-time or part-time job. I am personable, dependable, and will work hard to enhance your company.

SKILLS

• Counseling

• Phone skills, including managing difficult calls in a calm, polite manner

• Hotline and crisis intervention experience

• Medical terminology knowledge

• Proofreading

• Microsoft Word, Excel

EXPERIENCE

SOCIAL WORKER II, SAN BERNARDINO COUNTY JAIL, CALIFORNIA, 2012-2021 1. Provided counseling for inmates in mental health unit 2. Liaison between inmates and court system

3. Facilitated life skills groups and finding community resources 4. Responsible for hotline for first responders in San Bernardino County PSYCHIATRIC TECHNICIAN, PATTON STATE HOSPITAL, PATTON, CA, 2011-2012 Worked with disabled, mentally ill, acute care, and substance-abuse patients DRUG TREATMENT COORDINATOR, SUBSTANCE ABUSE COUNSELOR, COUNSELOR III BILINGUAL FAMILY COUNSELING SERVICE, INC., ONTARIO, CALIFORNIA, 1996-2009 1. Provided substance abuse counseling; conducted 12-step program 2. Provided drug/alcohol assessment and treatment planning EDITOR, HAVING CHILDREN HAVING CHOICES MAGAZINE, CALIFORNIA, 1994-1996 Proofread magazine articles; solicited articles from professionals and experts