Therapist Assistant Physical

Kregg Toole

**********@*****.*** 478-***-**** linkedin.com/in/kregg-toole/

EXPERIENCE

Atrium Navicent Rehabilita7on Hospital Macon, GA

Senior Rehabilita.on Liaison June 2003 — present

MarkeIng

• Developed and executed strategic markeIng campaigns to reach paIents, families, caregivers, and mulIdisciplinary teams

• Increased average occupancy for the rehabilitaIon hospital by 86%, from 36 to 42 beds filled, by piloIng a markeIng program to reach paIents and physicians directly

• Created processes to ensure customer relaIonship management tracking for all team members

• CraSed materials including print and promoIonal resources and developed partnership appreciaIon program

• Oversaw rebranding of markeIng collateral and promoIonal materials Management

• Managed staff of 4-5 RN and LPN liaisons to maintain rehab facility occupancy rates and develop partnerships with case managers and physicians

• Led a team of 4 staff to meet increasing expectaIons from corporate while maintaining posiIve morale during high-paced pandemic circumstances and insufficient staffing challenges

• Managed Ime and a]endance, corporate compliance, disciplinary reviews, staff promoIons, and departmental restructuring as needed

• Conducted annual performance evaluaIons and developed compensaIon structures for all team members

• Hired and onboarded new liaisons to train processes and ensure consistent, quality paIent care and relaIonships

• Reviewed assessments conducted by all team members to advise on best treatment plans

• Decreased length of stay for rehabilitaIon candidates by over 25% in hosIng hospital PaIent Care

• Assessed and evaluated paIent condiIons, abiliIes, and medicaIons to recommend appropriate treatment plans to physicians

• Assisted in the implementaIon of Epic CharIng System

• Oversaw paIent evaluaIons for neurological and orthopedic paIents in Level 1 Trauma Center

• Designed and iniIated successful pilot programs to present innovaIve soluIons to decrease average length of stay by over 25%

Health South Macon, GA

Rehabilita.on Liaison June 2001 – June 2003

MarkeIng

• Conducted sales calls to paIents, families, care navigators and pracIIoners to ensure facility maintained a minimum of 83% occupancy

• Created brochures, cards, and other markeIng collateral for distribuIon to potenIal clients, including development speciality service line informaIonal materials such as neurology, orthopedics, and lymphedema

• Ensures Imely and consistent communicaIons with potenIal paIents through self-developed customer relaIonship management processes

• Hosted workshop for over 1,000 Health South managers and corporate leaders to promote a piloted markeIng program to foster relaIonships with neurosurgeons and surgical faciliIes PaIent Care

• Provided clinical assessments and evaluaIons of paIent condiIons, abiliIes, and readiness to thrive in acute rehabilitaIon programs

• Conducted medicaIon assessments to ensure conInued care and proper management of administraIon Kregg Toole

**********@*****.*** 478-***-**** linkedin.com/in/kregg-toole/ Medical Center of Central Georgia Macon, GA

Physical Therapist Assistant July 1999 — June 2001

• Served acute care and neurological paIents with complex neurological and orthopedic cases

• Thrived in high-paced environment of Level 1 Trauma Center and 655 bed facility

• Contributed to enthusiasIc team morale and assisted staff of 40 therapists, assistants, and technicians Macon Manor Nursing & Rehabilita7on Center Macon, GA Physical Therapist Assistant July 1998 – July 1999

• Managed care of geriatric physical therapy paIents with debilitaIve diseases and specialized in working with neurological paIents

• Developed mulIdiscipline approach to paIent care by fostering interdepartmental relaIonships Forsyth Physical Therapy Forsyth, GA

Physical Therapist Assistant June 1995 — July 1998 Contracted to provide inpa.ent physical therapy at Monroe County Hospital and home health services for HealthMaster

• Provided physical therapy care to outpaIent, inpaIent, and home health paIents

• Developed communicaIon skills across mulIple healthcare fields, including communicaIng with paIents, caretakers, nurses, physicians, and fellow healthcare professionals

• Proved dependability and reliability through ensuring Imely, efficient care of paIents in self-managed environment

• Managed high-paced schedule and expectaIons to ensure paIent saIsfacIon while serving mulIple counIes

• Served as Interim Chief OperaIng Officer and managed staff of 5 personnel for 8 months EDUCATION

GwinneJ Technical College Gwinne], GA

Associate of Science in Physical Therapy June 1995 License Number: PTA000881

LEADERSHIP

Atrium Navicent Rehab Hospital

Leader, Code Stroke Team 2005 — present

• Planned and executed annual Stroke Symposium with a team of 24 stroke specialists

• Educated neurological staff including nurses, therapists, and faculty for hosIng and guest faciliIes

• Assisted in the markeIng and communicaIons planning to promote events to medical professionals throughout the state of Georgia

• Hosted and spoke at symposium events for over 300 a]endees Member, Orthopedic Hip Fracture Protocol CommiBee 2019 — present Member, Leadership CommiBee 2019 — present

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