Qa Analyst Engineer

Yakov Veltman

**** ** ** ***

San Francisco, CA *4122

Phone: 510-***-****

E-mail:*********@*****.***

PROFESSIONAL SUMMARY:

Application SME with in-depth knowledge of banking product business process, architecture and design. 20 + years of professional experience as a bank technology platform QA, successfully analyzing requirements, designing test scenarios/environments, managing documentation, validating request/response logs and delivering releases to production

SKILLS/TOOLS

● Agile, Scrum, BDD (Behavior Driven Development)

● JIRA, Agile Central, SDLC (Software Development Lifecycle) tracker, EPM (Enterprise Project Development), Jenkins, ALM (Application Lifecycle Management)

● SME in critical areas of banking client server application: ATM/Debit Cards, Card Claims, Online Banking, Lines and Loans, Authentication Tracker, Product Recommendation, Stop Payment, Telephone Transfer, Scheduled Transfers, Product Change, Check Order, Fee Reimbursement TRAINING, RECOGNITIONS AND CERTIFICATIONS:

● Certified Test Professional - International Institute for Software Testing (IIST)

● Wells Fargo Gold Coin (Award) 2007 and 2008

● Multiple Team Excellence Awards

EXPERIENCE:

October 2000 – January 2022 Wells Fargo San Francisco, CA April 2020 – January 2022 Scrum QA Lead

● Hands-on QA Lead on business scrum team. Worked closely with Product Owner, Technical Business Analyst, developers and business partners on integrating new mortgage features into Customer Information View

● Developed Consolidated test plans, test cases and test scenarios

● Assured quality, security and compliance requirements were met

● As an application SME, provided guidance on technical matters and integration standards

● Conditioned test data using MSP (Mortgage Servicing Platform), Hogan, PI (Plastic Issuance), SVP (Store Vision Platform), WIB (Wells Fargo Internet Banking) Client Utility and other tools

● Oversaw work of QA engineers to ensure complete testing coverage. Assisted with scenario coverage and developed end-to-end tests. Worked closely with automation engineer on feasibility for automation/regression

● Created test documentation used for project SDLC audit and compliance

● Used Jenkins to create and deploy application builds to ET/IST/UAT environments

● Supported UAT and external partners

● Assisted with production support by helping the project team troubleshoot issues October 2000 – April 2020 Systems QA Analyst III - V

● Analyzed Business Requirements and FSDs for new projects/releases

● Identified gaps in requirements based on incomplete specifications, system limitations and compatibility with existing functionality

● Identified and set-up required test-data based on business rules and application logic

● Developed and executed comprehensive test plans, test cases and test scenarios necessary to exercise new and existing (regression) functions/features

● Assisted with sizing new projects for QA scope and impact

● Committed projects to releases, assisted with assigning resources to projects, and represented QA team in Release Management meetings

● Assisted project managers and release coordinators with resolutions to project issues

● Closely worked with LOB partners, stakeholders and functional peer group leadership to ensure smooth transition of projects through their lifecycle

● Documented existing procedures and training materials

● Worked closely with business analysts and development/production support teams in addressing and resolving software bugs

● Supported and facilitated User Acceptance Testing by delivering bug-free code

● Ran regression tests on CTI (Call Transfer Interface)/IVRU (Integrated Voice Recognition Unit)

● Led complex projects related to ATM/Debit Cards, Home Equity and Mortgage loans

● Worked closely with onsite as well as offshore QA resources and motivated team members to drive quality in all aspects of projects

● Executed Jenkins jobs for sanity, smoke, critical and regression testing

● Used Service virtualization to reduce dependencies from MWS (Middleware Services) EDUCATION

● Bachelor of Science Degree in Mechanical Engineering from Tashkent University

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