Entry Clerk Data
Resume:
CHERIE NAYLOR
**** ********* ***** *********, ** 44119
************@*****.***
JOB OBJECTIVE: Organized and detail-oriented individual with superior customer service and people skills seeking to secure a position with a reputable organization where I can utilize my years of office experience and critical thinking skills to deliver customer satisfaction while making a significant contribution to the success of the company.
EXPERIENCE
FEB. 2022 – PRESENT
UTILITY CLERK, GIANT EAGLE
BLOCK STORE ITEMS, GATHER ITEMS THAT DO NOT BELONG IN AREAS, UNLOAD PALLETS AND STOCK SHELVES.
NOV. 1996 – MAR. 2022
HEALTH UNIT COORDINATOR, Cleveland Clinic
Maintaining solid customer relationships by handling patients, visitors and staff’s questions and concerns, with speed and professionalism
Perform HUC tasks as needed, including details, and assisting nurses and physician on the care plans and patients' activities
Reviewing and performing doctors’ orders in” Follow-up” in Epic for patients
Telecommunication of several telephone lines
Computer operation in Epic, Oracle, Outlook, Kronos, Kronos extension, Notepad, Excel, Today page and Microsoft word and HBO
Check, order and distribute supplies for the unit
Data entry for the “shine” audits and design a hotel list in the area for visitors
Call in doctor’s consults on patients and bed tracking
Aid in basic troubleshooting computer and printer problems
Trained staff in applications and procedures protocols
Construct quick reference guides for new or updates applications for various staff
Support other departments in the hospital, as needed
JAN. 2006 –JAN. 2011
TAX ASSOCIATE, H&R BLOCK
Prepare federal, state, and city taxes to ensure the accuracy of various tax forms
Develop research and training guides for clients
Perform customer relations, receptionist duties, and balanced the end of day sales
Jan. 1990 – Aug. 1995
Data Entry Clerk, Greyhound Distribution Center
Take orders for special or immediate rush items
Set up format for computer inventory
Tally physical inventory on the floor
Assist packing and shipping inventory
Answer telephone
EDUCATION
2021
MEDICAL BILLING & CODING, PENN FOSTER
Currently enrolled in online medical billing & coding classes at Penn Foster
2004
COMPUTER NETWARE, LAKELAND COMMUNITY COLLEGE
Novell Netware 5 series, Microsoft Win. 2000 Professional and Server, Active Directory
And A+
SKILLS
Customer service
Computer operations
Basic troubleshooting
Clerical skills
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