Medical Assistant Customer Service

Summary of Skills

Escorting patients to exam rooms

Taking and recording vitals such as blood pressure, temperature, height and weight measurements.

Taking and recording medical history.

Preparing patients for examinations and medical procedures; provide assistance during physical exams.

Collect and prepare laboratory specimens; dispense vaccines and injections

Administer medications under the direction on MD, APN

Perform venipuncture

Utilizing software such as Epic, Greenway and Canopy

Work Experience

Medical Assistant Oak Street Health 2019 Chicago, IL

Correctly obtain vital signs and report to Physician/APN

Properly document patients’ medical history

Securely utilize multiple EMR systems

Stock and prepare exam rooms for daily use by providers

Assist during physical examinations

Perform bedside testing such as EKG, Quantaflo, Spirometry, Retinavue

Safely perform venipuncture on patients and prepare labs for send out

HIM Scanner Rush University Medical Center 2018 Chicago, IL

Prepared reports for state auditing of medical charts

Completed patient intake and discharge forms

Developed, maintained and analyzed monthly incident and restraint logs

Maintained phone and visitation logs for clients

Answered multi-line telephones

Managed the inventory and ordering of all office supplies.

Performed clerical tasks such as photocopying, faxing, mailing, sorting/distributing documents and scheduling patients

Revised, edited and proofread numerous documents

Restock and reorganized medical records

Provided a strong proactive customer service approach

University of Chicago Medical Center 2017

Greet patients/clients/visitors to the department in a manner that is helpful and friendly

Prepare patients for provider evaluation

Obtain medical history including vital signs

Verify patient information

Assist patients in accurately completing all healthcare assessments.

Assist providers during examination and treatment, performing ancillary testing as required during patient visit

Educate patients as directed by medical provider.

Keep supplies ready and maintained, clean medical equipment as well as stock all examination rooms

Certifications

CPR, NHA MA Certification

Contact this candidate