Data Entry Customer Service
Resume:
Jordan Price
Burnsville, MN *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Certified Pharmacy Technician
Walgreens - Apple Valley, MN
April 2020 to Present
Fill 200+ prescriptions a day
Input new prescription from doctors
Insurance rejection claims
Pharmacy operations manager
Faxed and mailed letters of outcome to member and Doctors office Aerotek
July 2018 to March 2019
07/02/2018- 03/14/2019
Processed prior authorizations faxed in from Doctors offices Closed cases that had been denied or approved.
Faxed and mailed letters of outcome to member and Doctors office. Pharmacy Technician/ Call Center
Prior Authorization/ Call Center
December 2017 to April 2018
tt 12-04-2017 thru 04-12-2018
Assisted Dr. Offices with prior authorizations
Assisted with faxed in prior authorizations
Trouble shoot pharmacy insurance issue
Pharmacy Technician/ Call Center
Schnucks Pharmacy Call Center
Take inbound calls from patients from surrounding stores Refill prescriptions
Insurance Rejections
Calling Doctors offices
Refill requests/ prior authorizations
Updating Patients insurance
Inbound Sales
Charter Communications
May 2016 to August 2016
Taking 50+ phones calls from customer looking for information and pricing Placing and scheduling appointments
Taking Payments
Pharmacy Technician
Pharmaceutical Strategies
April 2016 to April 2016
Filled 1000+ prescriptions per day
Refilled prescriptions filled in error
Helped other technicians when they fell behind
Data Entry
United Scripts LTC
February 2015 to December 2015
Admitting new nursing home residents into computer system Keying New Orders from Doctors
Updating Patients Insurance
Insurance Claims
Filling Bubble Packs
Pharmacy Technician Instructor
Vatterot College
September 2014 to February 2015
Stacey at Kelly Services 314-***-****
Preparing students for the Pharmacy Technician field Preparing students to take the Certification test
Pharmacy Technician
Wal-Mart Pharmacy - Bridgeton, MO
August 2013 to July 2014
Supervisor: Misty Farr
Our mission is to excel in customer service by providing a comfortable and easy pharmacy experience Assisting the Pharmacist
Data entry
Register and cash handling
Insurance claims and rejections
Managing Inventory
Counting and dispensing 300 plus Prescriptions daily Customer Service Calls
Call Center Customer Service
State Farm Financial - Hazelwood, MO
January 2012 to August 2013
63042 314-***-****
Take inbound calls from customers, Call different financial institutions for loan documents Met and exceeded quotas daily.
Pharmacy Technician
CVS Pharmacy
January 2011 to January 2012
Assisting the Pharmacist
Data Entry
Register and cash handling
Insurance claims and rejections
Managing Inventory
Counting and dispensing 500 plus prescriptions
Customer Service Call
Mixing Reconstitutes
Diploma in PHARMACY TECHNICIAN PROGRAM
Education
High school or equivalent
Skills
• Customer Service
• Medicaid
• Patient Care
• Pharmacy Technician Experience
• Medical Terminology
• Insurance Verification
• ICD-10
• Typing
• Phlebotomy
• Medical Billing
• Vaccine training (Less than 1 year)
Certifications and Licenses
Pharmacy Technician Certification
PTCB Certification
Additional Information
Customer service Correspondence Medical Terminol Call Center MS Word; Excel Detail minded Order tracking Data Entry Team Player
10 key by touch Typing: 45 wpm Scheduling
Policies; procedures Cross-trained Results oriented QUALIFICATIONS:
Phlebotomy Training
PTCB Certified
Inventory Control
Material Handling
Problem Solving
Shipping and Receiving Procedures
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