Office Assistant Customer Service
Resume:
Samantha Maddamma
*************@*****.***
New City, New York
EDUCATION
Masters of Science in Teaching
St. Thomas Aquinas College ~ Sparkill, NY 10976
December 2016
Bachelor of Arts in English
St. Thomas Aquinas College ~ Sparkill, NY 10976
May 2015
SKILLS
●Understanding of Microsoft Suite (Word, PowerPoint, Excel)
●Excellent verbal and written communication skills
●Excel at using Google Suite applications (Forms, Jamboard, PearDeck, Hangouts, Classroom, Sheets, Slides)
●Excel at multitasking, following directions, and prioritizing
●Proven ability to be a team leader and enthusiastic team player
●Excellent ability to function is an ever-changing and fast paced environment
RELEVANT EXPERIENCE
Special Education Teacher, Elmsford Union Free School District, Alexander Hamilton High School
2020-2021
-Followed IEP modifications and accommodations, as well as closely worked with paraprofessionals to
achieve student’s IEP goals.
-IEP case manager who drafted student IEPs. Proficient in Microsoft Suite applications, Eschool and IEPDirect.
-Created content materials and lesson plans for the department to follow.
Suburban Garden Center Office Assistant Manager
15 Horseshoe Drive, New City NY
2016-2020
-created employee schedules
-Managed payroll
-Sent out customer bills via email/fax/mail
-In charge of ordering materials and accepting shipments.
-Daily interaction with customers in person and via phone to make sales and answer questions.
-Excellent customer service.
Pharmaceutical Technician, Medwiz Solutions, 167 Route 304 Bardonia, New York
January 2012- December 2016
-Filled prescriptions for nursing homes and long-term care facilities.
-Prepared FedEx shipments for long distance facilities.
-Worked closely with pharmacists to prepare compound prescriptions.
-Well-versed in Google Suite applications.
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