Data Entry Desktop Support

Andile Zondi

**.***********@*****.*** 067-***-****-** heather Rd (unit 9), Glenwood, Durban, 4001 Education

Durban University of Technology

Diploma in Information & Communication Technology (completed)

• Applications Development, Information Systems, Compilers, Algorithms, Operating Systems, Data Structures, System Design, Networking, troubleshooting, hardware configurations, inventory management, learners license, able to lift 80kgs, works well in a team Advanced Diploma in Information & Communication Technology (in progress)

• Applied Mathematics for Computing, Data structures, Platform based development, Research, Software development and management, Strategy acquisition and management, Business Intelligence Skills

C#, Python, JavaScript, React.js, Next.js, MySQL, AWS, Git, Docker, Azure, REST, WebAPI, virus & malware prevention, network component installation, desktop & laptop installations, hardware & software installations, email account setup, technical support, desktop support, data recovery, TCP/IP, data entry

& customers services

Professional Experience

System and tech solutions

Durban, kzn

PC technician

January 2018 – Dec 2020

Part-time

• Accepting customer devices & systems in-store for repairs

• Document all concerns with software & hardware issues

• Troubleshoot systems

• interact with customers determine needed software or hardware changes

• remove malfunctioning/malicious software and hardware, and install new parts

• utmost concern for customer privacy

• mobile & computer sales to personal customers

• Implemented alerting, monitoring, and a release pipeline

• Built graphs using Google Charts library

* Reporting to senior technician

Work Experience

Panarotti’s Liberty Midlands Mall & Ocean Basket (Ushaka Island)

• Waiter

IEC (Durban Central)

Warehouse pick packer

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